People Operations Manager

One People Team; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic People Operations Manager to lead their HR function. This role involves managing a dedicated team and optimizing HR processes to enhance recruitment, performance, and engagement. With a focus on data-informed decision-making and a human-centered approach, you will play a vital role in shaping the company's culture and supporting its growth. If you thrive in fast-paced environments and are passionate about people management, this opportunity offers real ownership and collaboration with senior leadership.

Benefits

Group medical coverage (including dental and optical)

Annual product credits + exclusive staff discounts

Monthly travel allowance

Recharge Room for focus and rest

Regular team engagement & wellness activities

Qualifications

• 5+ years of HR experience with at least 2 years in a leadership role.
• Skilled in performance systems and people process design.

Responsibilities

• Lead and optimize core People Ops functions like recruitment and onboarding.
• Manage and coach a small HR team.

Skills

HR Management

Team Leadership

Performance Systems

Data Analysis

Communication Skills

Education

Bachelor's Degree in Human Resources or related field

Job description

About the Company

Our client is a fast-growing lifestyle e-commerce brand with both online and offline presence, known for delivering high-quality, handcrafted products that bring joy to thousands of customers across Malaysia.

Their mission is to create meaningful moments — and their team culture reflects that. From creative design to logistics to customer experience, this brand blends craft, innovation, and heart.

About the Role

We’re hiring a People Operations Manager to lead and scale the People function for this growing consumer brand. You’ll manage a small team, run end-to-end HR operations, and work closely with senior leadership to tackle challenges across hiring, performance, engagement, structure, and retention.

This role suits someone who’s structured but flexible, data-informed but human-centered — and thrives in fast-paced, diverse environments.

What You’ll Own

• Lead and optimize core People Ops functions: recruitment, onboarding, performance, offboarding
• Manage and coach a 2–4 person team (Talent Acquisition, HR Ops, Facilities)
• Build and maintain scalable HR processes (policies, payroll, compliance, reporting)
• Keep internal policies up-to-date, practical, and legally sound
• Partner with hiring managers across different functions (creative, tech, operations, warehouse)
• Solve people problems before they grow — present clear, data-backed insights
• Strengthen engagement across hybrid teams with different work styles
• Support managers in building high-performing, well-retained teams
• Contribute to a values-driven scale-up journey

Who You Are

• 5+ years of HR experience, including 2+ years leading a team
• Confident in both strategy and execution — from team coaching to policy creation
• Skilled in performance systems, hiring, engagement, and people process design
• Solid business acumen — you understand trade-offs and resource constraints
• Analytical — quick to spot patterns and address root causes
• Strong communicator — you influence with clarity
• Comfortable working across levels — from ground staff to C-suite
• Bonus: Experience in consumer, retail, e-commerce, or logistics-heavy environments

What You Bring

• You're calm under pressure — peak season? You’re already ahead of it
• You're thoughtful but not bureaucratic — decisions get made
• You care about the people, but you’re not afraid to challenge when it matters
• You’re action-oriented and data-informed — always solving, not just observing

What’s in It for You

• Real ownership over how HR is structured and scaled
• Direct collaboration with senior leadership
• A chance to shape culture and impact a growing business
• Group medical coverage (including dental and optical)
• Annual product credits + exclusive staff discounts
• Monthly travel allowance
• Recharge Room for focus and rest
• Regular team engagement & wellness activities
  
  

Apply Now

This role is exclusively managed by One People Team.

If you're excited to build and lead the People function in a fast-growing consumer brand, we’d love to hear from you

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