People Operations Intern

FedEx Express México; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Part time

Job summary

FedEx Express in Kuala Lumpur is looking for a People Operations Intern to support end-to-end HR processes, data management, and employee engagement activities. You will work with stakeholders across the HR function to maintain data integrity in HR systems and deliver insightful workforce reports.

The role focuses on onboarding, lifecycle events, and continuous improvement of People Operations processes, with opportunities to participate in cross-functional projects and gain practical insights

Qualifications

Responsibilities

• Employee Lifecycle & HR Operations Support: onboarding, employee movements, and offboarding activities.
• HR Systems & People Analytics: maintain accurate data across HR systems, generate HR reports, dashboards and workforce metrics.
• Employee Experience & Engagement: respond to employee inquiries, plan and coordinate engagement and wellness initiatives, assist in internal communications.
• Compliance & Continuous Improvement: ensure records are maintained per policy and identify process improvements.
• Contribute to projects supporting evolution of HR practices and employee experience initiatives.

Job description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world-from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

People Operations Intern

What can you expect?

Employee Lifecycle & HR Operations Support

key employee lifecycle processes, including onboarding, employee movements, and offboarding activities. Partner with various stakeholders to support HR operational processes and deliver a positive employee experience.

HR Systems & People Analytics

Maintain accurate employee data across HR systems and records while ensuring data integrity and confidentiality. Generate HR reports, dashboards, and workforce metrics that help drive informed people decisions. Support system enhancement initiatives, testing activities, and process automation projects aimed at improving operational efficiency.

Employee Experience & Engagement

Serve as a trusted support partner by responding to employee inquiries and guiding employees on HR processes and policies. Assist in planning and coordinating employee engagement and wellness initiatives. Support internal communications and help deliver meaningful employee experiences across the organization. Contribute fresh ideas and creative solutions to continuously improve people programs and processes.

Compliance & Continuous Improvement

Support compliance-related activities by ensuring employee records and documentation are maintained according to company policies and regulatory requirements. Identify opportunities to streamline processes, improve efficiency, and enhance service delivery within People Operations. Participate in special projects that support the ongoing evolution of HR practices and employee experience initiatives.

How will you make your mark?

You will make a meaningful difference by:

• Helping create positive employee experiences from day one through every stage of the employee journey.
• Supporting operational excellence through accurate data management and exceptional service delivery.
• Leveraging data and insights to support better workforce decisions and people initiatives.
• Bringing fresh perspectives, innovative ideas, and a continuous improvement mindset to the People Operations team.
• Contributing to projects that enhance employee engagement, operational efficiency, and business success.

Job Posting End Date: 2026-09-30