People Experience Partner (Penang, MY)

Jones Lang LaSalle Property Consultants Pte Ltd; Penang; On-site; MYR 112,000 - 201,000; Full time

Job summary

JLL Malaysia Sdn. Bhd. seeks an experienced People Experience Partner to drive the People Strategy and operations across the talent lifecycle. You will collaborate with Centers of Excellence and HR Business Services to meet strategic business needs in a dynamic environment.

Responsibilities include talent management, workforce planning, engagement, and HR analytics while advocating for full HR service delivery and compliant, high-impact HR programs.

Qualifications

• Bachelor's degree in HR or related field.
• 8-12 years HR experience, preferably in HR Business Partnering or Employee Relations.
• Experience supporting senior executives and dispersed populations.
• Strong business acumen and data-driven decision making.

Responsibilities

• Support People Experience Partner in designing and executing people strategy aligned with business priorities and P&L objectives.
• Build strong relationships with business leadership and client stakeholders through regular reviews.
• Identify opportunities and issues and develop sustainable HR solutions.
• Manage talent cycles including performance management, compensation planning and succession planning.
• Partner with Hiring Managers and TA to drive efficient recruiting and reduce time-to-fill.
• Support HR operations, data accuracy, and HR technology utilization.

Skills

Client focus

Data analytics

Project management

Change management

Microsoft Office

AI tools

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office Suite

Job description

You will support the execution of the People Strategy and drive HR operational excellence on key initiatives across the talent lifecycle. You will advocate for HR services and coordinate with Centers of Excellence and HR Business Services teams to meet strategic business needs.

Key Responsibilities

Business Partnering & Alignment

Support People Experience Partner in designing and executing people strategy and HR initiatives aligned with business priorities, P&L objectives, and key bottom-line drivers.

Build strong relationships with business leadership, client stakeholders, and management teams through regular reviews and collaboration.

Understand organizational pulse, proactively identify opportunities and issues, and develop sustainable, innovative solutions.

Talent Management & Development

Manage annual talent cycles including performance management, year-end reviews, compensation planning, talent review, talent development and succession planning.

Partner with managers to address performance issues through coaching, data-driven counsel, and best practices, in consultation with Legal and Compliance team when needed.

Identify learning and development needs and coordinate with L&D teams to deliver upskilling and development programs.

Implement engagement and retention interventions to facilitate retention and support talent transitions and redeployment initiatives.

Recruitment & Workforce Planning

Partner with Hiring Managers and Talent Acquisition team to drive efficient and effective recruiting processes to continuously reduce time to fill and improve hiring quality.

Support client expansion and new business stabilization with focus on employee experience.

HR Operations & Service Delivery

Support BAU and cyclical HR activities and projects across staffing, employee relations, rewards and recognition, talent management, people survey, learning & development, engagement, etc.

Ensure employee data accuracy, working with HR Business Services to identify and resolve issues.

Leverage AI & HR technology platforms to drive efficiency, value, and results.\

Advocate for full suite of HR services and Centers of Excellence, ensuring business adherence to agreed service offerings.

Provide analytics, trends, and feedback to improve HR and organizational effectiveness.

Culture & Behavior

Champion JLL culture and values (Ethics, Teamwork, Excellence) and JLL behaviors in all interactions.

Integrate diversity and inclusion mindset and coach others on optimizing firm values.

Act as trusted consultant and role model.

Balance organizational interests with employee advocacy to create a value-driven culture.

Key Requirements

Education & Experience

Bachelor's degree in HR or related field required

8-12 years HR experience, preferably in HR Business Partnering or Employee Relations

Experience supporting senior executives and dispersed populations

Business & Technical Skills

Strong business and commercial acumen with client focus

Data analytics capabilities to drive recommendations and outcomes

Project and change management skills with proven ability to act as change agent

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and AI tools

HR Expertise

Proven track record in fast-paced HR functions across multiple service offerings

Experience working with senior HRBPs or embedded in business in broad HR roles

Risk and compliance mindset with ability to identify and resolve issues proactively

Strong written and verbal communication skills with all organizational levels

Demonstrated success influencing and advising managers and leaders

Personal Attributes

Self-starter with results orientation and continuous improvement mindset

Thrives in ambiguous, fast-paced, matrixed environments with changing priorities

Creative problem solver who operates effectively with resource constraints

Learning agility with ability to adapt and upskill quickly

Solution-oriented with balanced perspective

Passion for human resources and advancing talent

Works independently with strong prioritization skills

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a People Experience Partner?
• How many years' experience do you have in employee relations?

Commercial & Industrial Property Management 101-1,000 employees

JLL Malaysia Sdn. Bhd. (201701026763), a Japanese based medical device manufacturing company located in Penang Science Park, Simpang Ampat. A subsidiary company of Japan Lifeline Co., Ltd, an independent trading company and manufacturer of medical devices specialized in the cardiovascular field, neurovascular and gastrointestinal fields.

Our mission is to provide cutting-edge technology that not only facilitates a minimally invasive treatment for patients but also addresses the everyday challenges faced in medical practice.

JLL Malaysia Sdn. Bhd. (201701026763), a Japanese based medical device manufacturing company located in Penang Science Park, Simpang Ampat. A subsidiary company of Japan Lifeline Co., Ltd, an independent trading company and manufacturer of medical devices specialized in the cardiovascular field, neurovascular and gastrointestinal fields.

Our mission is to provide cutting-edge technology that not only facilitates a minimally invasive treatment for patients but also addresses the everyday challenges faced in medical practice.

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