People Consulting - Change Management, Manager/ Senior Manager

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 280,000; Full time

Benefits offered by this job

Continuous Learning

Flexible arrangements

Mentorship and coaching

Inclusive culture

Job summary

A global consulting firm is seeking experienced professionals from Senior Associate to Senior Manager levels in People Advisory Services. Responsibilities include delivering client solutions, managing relationships, and developing team members. Candidates should have relevant experience in HR consulting or change management, along with strong analytical and communication skills. This role is based in Kuala Lumpur, offering opportunities to make an impactful contribution to clients and the organization.

Qualifications

• Minimum 3 years of relevant experience in HR consulting, change management, workforce strategy.
• 5 years of experience in a leadership role for Manager position.
• 7-8 years for Senior Manager with success in managing large-scale projects.
• Senior Manager: At least 7–8 years of experience with proven success in managing large-scale projects and client relationships.
• Exposure to client-facing environments such as Big 4, global consultancies, or in-house transformation initiatives.

Responsibilities

• Apply technical and analytical skills for client solutions.
• Lead projects ensuring alignment with client objectives.
• Develop and coach junior team members.
• Contribute to the preparation of deliverables, proposals, and stakeholder presentations.
• Assist in identifying risks and recommending mitigation strategies.
• Actively participate in internal initiatives and knowledge sharing.
• Lead and oversee delivery of key workstreams or projects, ensuring outcomes align with client objectives (Manager/Senior Manager).
• Develop and coach junior team members, promoting learning, inclusion, and performance excellence (Manager/Senior Manager).
• Shape and execute people strategies that drive workforce transformation and organizational value (Manager/Senior Manager).
• Drive proposal development and business development efforts (Manager/Senior Manager).
• Monitor engagement financials and ensure risk and quality standards are upheld (Manager/Senior Manager).

Skills

Analytical thinking

Problem-solving

Interpersonal skills

Communication skills

Leadership

Client relationship management

Education

Bachelor’s degree in Business, HR, Psychology, Management or related discipline

Job description

Overview

Date: 30 Oct 2025 • Requisition ID: 1656181 • Other locations: Primary Location Only

At EY, you’ll have the opportunity to build a career as unique as you are — backed by the global scale, support, inclusive culture, and cutting-edge technology to become the best version of yourself. We believe your career should be yours to shape, and we’ll provide the tools, development, and experiences to help you thrive. Our global network, local empowerment, and relentless focus on high-impact markets mean you’ll collaborate with people from across geographies and industries — driving real change.

The Opportunity

People Advisory Services (PAS) puts Humans@Centre of everything we do. PAS delivers the people side of business strategy, helping organizations unlock the full potential of their workforce. As a PAS team member, you will work on some of the most complex and people-focused challenges for our clients — with the chance to make a lasting impact across organizations and industries.

We are hiring professionals from Senior Associate to Senior Manager level to join our fast-growing team in Malaysia, supporting our four transformative solutions:

• People Experience
• Organisation & Workforce Transformation
• People Mobility
• HR Transformation

You’ll have the opportunity to work with global clients, grow the Malaysia and ASEAN key accounts, and support PAS NextWave initiatives. In doing so, you’ll help raise the PAS brand and contribute to building the #1 people advisory team in the market — all while shaping an exceptional experience for yourself.

PAS Key Services

• Organisation Design
• HR Transformation
• HR Transactions
• Learning Services
• Change Management
• Talent Management
• Total Rewards
• Leadership, Culture & DEI
• Core Mobility Services
• Immigration

Your Key Responsibilities

As a Senior Associate / Assistant Manager:

• Apply technical and analytical skills to support the delivery of high-quality solutions for clients
• Collaborate within cross-functional teams to contribute to project planning and implementation
• Support project management activities including documentation, research, client communications, and reporting
• Contribute to the preparation of deliverables, proposals, and stakeholder presentations
• Assist in identifying risks and recommending mitigation strategies
• Actively participate in internal initiatives and knowledge sharing

As a Manager / Senior Manager:

• Lead and oversee delivery of key workstreams or entire projects, ensuring outcomes align with client objectives
• Manage client relationships and serve as the main point of contact for day-to-day project delivery
• Develop and coach junior team members, promoting a culture of learning, inclusion, and performance excellence
• Shape and execute people strategies that drive workforce transformation and organizational value
• Drive proposal development and business development efforts
• Monitor engagement financials and ensure risk and quality standards are upheld

Skills and Attributes for Success

• Strong analytical thinking and problem-solving capabilities
• Excellent interpersonal and communication skills
• Proactive, resourceful, and adaptable to changing client needs
• Ability to manage multiple priorities effectively under pressure
• A team player with the ability to work collaboratively across disciplines and cultures
• Growth mindset and desire for continuous improvement and innovation
• For Manager and above: strong leadership, people development, and client relationship management skills

To Qualify for the Role, You Must Have

• A bachelor’s degree in Business, HR, Psychology, Management, or related discipline
• Senior Associate: Minimum 3 years of relevant experience in HR consulting, change management, workforce strategy, or similar areas
• Manager: Minimum 5 years of experience, including leading teams or workstreams
• Senior Manager: At least 7–8 years of experience with demonstrated success in managing large-scale projects and client relationships
• Exposure to client-facing environments such as Big 4, global consultancies, or in-house roles leading transformation initiatives

Ideally, You’ll Also Have

• Postgraduate or professional certifications (e.g., MBA, CIPD, Prosci, SHRM)
• Experience managing complex stakeholders across sectors
• Demonstrated success in leading pursuits and business development
• Exposure to digital HR solutions, people analytics, or workforce planning technologies

What We Look For

We’re seeking purpose-driven individuals with strong consulting instincts, curiosity, and a desire to create lasting value for clients. Whether you’re building on technical HR foundations or leading large transformation efforts, your voice and perspective are vital to our team’s growth. If you’re ready to embrace change, work collaboratively, and grow as a trusted advisor — this is the opportunity for you.

What Working at EY Offers

• Continuous Learning: Develop the mindset and skills to navigate what’s next
• Success Your Way: Flexible arrangements and career pathways aligned with your goals
• Transformative Leadership: Gain access to mentorship, coaching, and global leadership networks
• Inclusive Culture: Bring your whole self to work and help others do the same

If you can demonstrate that you meet the criteria above, we’d love to hear from you.

The exceptional EY experience — it’s yours to build.

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