Payroll Specialist (English)

CHC Time to Payroll Specialist - South Asia

Location: Kuala Lumpur, Malaysia.
Flexible working: 60% home, 40% office
Job type: Permanent full-time


About the job

• Handle day to day benefits, time and payroll activities
• Manage Business Process Outsourcing (BPO) vendor(s) when relevant
• Address operational issues with stakeholders
• Support employee queries
• Transversal: reporting, compliance, continuous improvement

Main responsibilities

• During the first months of the HR Services team creation, the Time to Payroll Specialist will support the knowledge transfer and system testing activities from Sanofi teams. This will include documentation and work shadowing.
• Once live for a given country/region, the following activities will be the main responsibilities of the role, but special projects can be added regularly based upon the evolving priorities of GBS:
• Benefits activities: Based on local benefits policy, manage activities related to health and life insurance, company card or car, loans, sport or cultural support, shares…
• Time activities: control time off & time tracking data and share with payroll, prepare local reporting, ensure compliance.
• Payroll activities: gather all payroll input (some are interfaced, some need to be collected), control payroll calculation results, get payroll approval from manager, store evidences, prepare post payroll reports, manage statutory bodies, manage internal and external audit, work closely with accounting and treasury departments. In case the payroll is partially outsourced, coordinate the payroll activities with the vendor.
• Employee Queries: assist employees on any questions related to benefits, time and payroll. You will also provide certificates and support terminated employees if needed.

Transversal

• You will closely work with Employee and External Life Cycle Specialists applying our global Core Model.
• The Time to Payroll Specialist will actively contribute to a great Employee Experience: assist candidates and employees with all the available self-services, assist managers and HR partners in their day to day administrative tasks.
• The Time to Payroll Specialist shall contribute to our Continuous Improvement process by providing feedback on known issues, proposing ideas, taking initiatives, and sharing best practices.
• The HR Services team is also impacted by business initiatives such as new mergers or acquisitions, divestitures, new technology, outsourcing projects…

About you

Experience:

• Experience in Human Resources or customer service or care experience within a shared service environment.
• Experience with multicultural organizations.
• Experience with transformation projects (technical and/or functional).
• Experience with case management application(s).

Soft skills:

• Self-organization skills, prioritizes effectively.
• Strong communication and customer service skills.
• Capable of handling difficult situations by demonstrating professionalism and confidentiality.
• Ability to work with a team to create effective strategies and meet team goals.
• Customer-oriented mindset.

Technical skills:

• General knowledge of Human Resources policies and procedures.
• Previous experience with Workday or similar Global HR systems.

Education:

• BA/BSc or Equivalent in HR or related discipline.

Languages:

• Excellent written and verbal communication skills in English.

Malaysia

• Someone who can join immediately and work independently.
• Experience in Malaysia Payroll (handling end to end).
• 3-5 years experience in handling Malaysia payroll.