Payroll Specialist

DOCTOR ANYWHERE OPERATIONS PTE. LTD.; Petaling Jaya; On-site; MYR 78,000 - 112,000; Full time

Job summary

Doctor Anywhere is seeking a Regional People Operations Specialist (Payroll) on a 6-month fixed-term contract based in Petaling Jaya, Malaysia. You’ll manage regional payroll and day-to-day people operations across APAC, partnering with managers and employees to ensure payroll is accurate and timely.

This hands-on role requires strong knowledge of payroll laws, attention to detail, and the ability to work with ambiguity in a fast-growing startup environment.

Qualifications

• At least 2 years of payroll experience, preferably in APAC.
• Ability to deliver results with minimal supervision in a startup.
• Strong knowledge of payroll laws, regulations and confidentiality.
• Excellent organizational and time-management skills.
• Curiosity and collaborative mindset; willingness to learn quickly.

Responsibilities

• Providing hands-on and operational support in regional payroll matters.
• Collecting and verifying employee timekeeping records, calculating wages, deductions, and adjustments, and ensuring accurate payroll processing.
• Staying up to date with payroll laws and regulations to ensure compliance, including tax withholding, reporting, and filing.
• Conducting regular audits and reconciliations of payroll records and tax filings.
• Responding to employee inquiries related to payroll, taxes, and deductions with good customer service.
• Identifying opportunities for process improvements and best practices.
• Executing People Operations and Workplace Experience projects at the regional level.

Skills

Payroll processing

APAC payroll

Attention to detail

Time management

Confidentiality

Job description

Like all teams, our People & Culture team plays a significant role at Doctor Anywhere. We partner closely with leaders, managers and employees to build a culture where everyone feels included and valued. We support business needs by attracting, hiring and developing talent to build up a strong organization while managing our workplace and people operations in a way that keeps employees engaged and productive at work.

About the role

We are seeking a Regional People Operations Specialist (Payroll) on a 6-month fixed-term contract to cover maternity leave. This hands-on role keeps our regional payroll and people operations running smoothly during the coverage period. As part of our People & Culture Team, you’s manage regional payroll, support day-to-day people operations, and provide HR support to managers and employees. Since this role is about continuity, we’re looking for someone who can get up to speed quickly and take ownership with minimal ramp-up. Curiosity, collaboration, and comfort with ambiguity in a fast-moving start-up environment will serve you well.

This role is based in Petaling Jaya, Malaysia

A summary of the key responsibilities are as follows:

• Providing hands-on and operational support in regional payroll matters.
• Collecting and verifying employee timekeeping records, calculating wages, salaries, deductions, and adjustments, and ensuring accurate and timely payroll processing.
• Staying up to date with federal, state, and local payroll laws and regulations to ensure compliance. This includes tax withholding, reporting, and filing requirements.
• Conducting regular audits and reconciliations of payroll records, tax filings, and other related documents to ensure accuracy.
• Responding to employee inquiries related to payroll, taxes, and deductions and providing excellent customer service.
• Identifying opportunities for process improvements and implementing best practices.
• Initiating & executing any People Operations and Workplace Experience projects in the regional level

About you

• At least 2 years of payroll experience, with experience in processing payroll APAC countries is strongly preferred.
• Ability to deliver results with little supervision in a start-up, hyper-growth environment with the capacity to effectively manage multiple payroll simultaneously.
• Proficient knowledge of payroll laws, regulations, and best practices.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Unquestioned integrity and confidentiality.
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.