Payroll Expert

Novartis Farmacéutica; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking company dedicated to reimagining medicine and improving lives. In this role, you will support the development of P&O processes and principles, coordinate data analysis, and assist in implementing continuous improvements. You will play a vital role in managing payroll data, providing guidance to users, and ensuring the efficiency of services. With a commitment to diversity and inclusion, this innovative firm offers a collaborative environment where your contributions can make a significant impact. If you are passionate about enhancing customer value and driving solutions, this opportunity is perfect for you.

Qualifications

• 4+ years of experience in payroll data management in healthcare/pharma.
• Proficient in English and Mandarin, excellent communication skills.

Responsibilities

• Support operational conversion of P&O strategic objectives.
• Handle standard service requests and troubleshoot issues.
• Support personnel cost budgeting and efficiency analyses.

Skills

Communication Skills

Problem Solving

Data Analysis

Customer Focus

Education

University degree in HR or Business Management

Job description

-To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

About the Role

Major accountabilities:

• Support the team in the operational conversion of P&O strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
• Perform user administration tasks (e.g. access management).
• Track service requests and troubleshoot – analyze error messages and questions.
• Support periodic cost and efficiency analyses to support productivity objectives.
• Support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Contribute to P&O Services projects at country or BU level.

Qualifications:

• University level degree and equivalent experience in HR, Business Management or any related field.
• Proficient in English and Mandarin - both written and spoken, excellent communication skills as the language support is needed for specific countries.
• At least 4 years of experience in managing payroll data, ideally gained within a healthcare / pharmaceutical/shared services environment.
• Optimizing Customer value by co-creating and developing compelling customer-focused solutions.

Why Novartis:

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Functional Area: Human Resources

Job Type: Full time

Employment Type: Regular

Shift Work: No