Payroll Associate

Airswift; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading workforce solutions provider in Kuala Lumpur seeks a Payroll Coordinator to deliver payroll support across APAC. The role involves processing payroll, maintaining employee records, and ensuring compliance with regulations. Ideal candidates are detail-oriented, possess strong communication skills, and have experience in payroll management. Join a supportive team that values growth and excellence, and offers an attractive monthly salary.

Benefits

Attractive monthly base salary

Virtual Onboarding Events for new hires

Focus on work-life balance

Mental Health First Aiders for support

Charity days for causes

Qualifications

• Proven min 3+ years of experience in a payroll environment.
• Fluency in Chinese is a must.
• Knowledge of payroll cycles and employee taxes.

Responsibilities

• Verify reconciliation and payroll reports before client transmission.
• End-to-end processing of timesheets and payroll.
• Resolve payroll inquiries from contractors and clients.

Skills

Attention to detail

Analytical skills

Communication skills

Customer service

Math skills

Education

Diploma or Degree in relevant field

Tools

Payroll and CRM systems

Microsoft applications (Word, Excel, PowerPoint)

Job description

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

Role Description

The Payroll Coordinator will be responsible for providing payroll support services to APAC countries and multiple entities by processing timesheets and payroll accurately within tight deadlines. The ideal candidate should be enthusiastic about service delivery in a shared services environment and provide excellent customer service to clients.

Principle Accountabilities:

• Verify reconciliation and payroll reports before transmission to the client.
• Work closely with payroll vendor/Tax authorities to ensure smooth workflow of all payroll related matters.
• Ensure to maintain the service level with SLA within the team.
  Provide support in any implementation or migration.
• Review employment terms, conditions and agreements to process all new hires, terminations, changes, and leave applications, ensuring correct data entry of hours and employee details.
• Compile, calculate and verify contractors’ timesheets and expense claims against client contracts to ensure accuracy and completeness.
• End-to-end processing of weekly, fortnightly, and monthly timesheets and payroll to ensure accuracy and adherence to clients’ requirements (eg, extracting from client portals).
• Prepare timely payroll payments (eg, data entry into banking portals) and reports, working closely with the Reporting team on discrepancies. Work closely with the Treasury to provide payroll funding requests.
• Calculate and submit all the contractors’ salaries, individual income taxes, social contributions, deductions, bonuses, and benefits up to and including tax clearance and annual income tax declaration to government agencies/partners.
• Work closely with the Service Teams and other cross-functional teams on payroll related issues, such as contractor salary, benefits, expenses, recharges and intercompany.
• Resolve and respond to payroll inquiries and issues from contractors, clients and partners.
• Coordinating and controlling data flows and exchanges, as per the agreed payroll calendar.
• Daily contact with contractors, clients and other cross-functional teams to ensure payroll is delivered on time and accurately.
• Ensure entries and data in the payroll system (or others) are accurate. Maintain and safeguard employee data. Work closely with the Reporting team on month end closing activities, payroll and employee tax reconciliations, accounting standards and monthly/quarterly/annual financial reporting requirements.
• Preparation of payroll calendars and checklists to ensure all timelines are met.
• Preparation and maintenance of payroll files and monthly governance reports, by client, currency and country.
• Compliance with company procedures and country regulations.
• Perform ad-hoc tasks as assigned.

Skills, Knowledge, and Experience:

• Diploma or Degree holder with proven min 3+ years of experience in vendor/client facing payroll environment and working knowledge of employee records/benefits in an international environment.
• Experience with end-to-end payroll cycle, including Statutory Year End,
• Previous exposure to payroll and employee taxes and clearance, and liaising with government agencies.
• Excellent written and verbal communication skills, including the ability to interact effectively with all levels throughout the organisation. Fluency in Chinese is a must.
• Knowledge of payroll and CRM systems is an advantage.
• Attention to detail with analytical and problem-solving capabilities.
• Strong math skills with an ability to spot numerical errors.
• Ability to handle highly sensitive data, work with large data sets, and adhere to tight deadlines.
• Strong organisational, oral and written communication skills. Passion for providing Excellent and outstanding customer service.
• Proficient in all Microsoft applications (Word, Excel & PowerPoint).

What we can offer you!

• Attractive monthly base salary
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work-life balance.
• Mental Health First Aiders to signpost you to support when you need it.
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! - www.airswift.com

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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