Payment Verification Specialist

Hytech Empire; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services firm in Kuala Lumpur is seeking an experienced professional to manage client withdrawal reviews. You'll assess the legitimacy of transactions and identify high-risk activities. Proficiency in Excel and experience in risk control are essential. This role supports multi-shift work to ensure continuous operations.

Qualifications

• Prior involvement in payment processing or fund flow review is required.
• Must be fluent in both spoken and written English.
• Ability to handle daily reconciliation and data analysis with Excel.

Responsibilities

• Review client withdrawal documents and verify legitimacy.
• Identify suspicious activities and perform EDD when necessary.
• Organize withdrawal review data and assist with reconciliation.

Skills

Payment processing

Risk control

Excel

Data analysis

Communication

Tools

PowerPoint

Job description

Responsibilities

• Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.
• Identify potential suspicious activities such as money laundering, fraud, arbitrage, etc., and perform EDD (Enhanced Due Diligence) when necessary.
• Independently assess cases and provide handling recommendations based on the company’s risk control review procedures.
• Organize withdrawal review data, assist with reconciliation, tracking, and issue analysis.
• Prepare case summaries or analysis reports and communicate with the team or supervisors.
• Work closely with front-end sales, customer service, and risk control teams to ensure rapid processing of risk-related cases.
• Participate in a rotating shift system (morning/evening/night shifts) to ensure 24/7 uninterrupted review operations.

Qualifications

• Prior involvement in payment processing, fund flow review, or risk control, with strong skills in identifying and judging high-risk scenarios.
• Proficient in Excel, able to handle daily reconciliation, case tracking, and data analysis.
• Familiar with PowerPoint, capable of assisting in preparing case analyses and reports for management.
• Experience working with sales, customer service, and risk control teams.
• Must be fluent in both spoken and written English.
• Must be able to rotate noon shift 2pm-11pm and night shift 11pm-7am on a monthly basis.