Payment Channel Product Manager

Ant International; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ant International in Malaysia is seeking a seasoned Payment Product Manager to lead the payment product strategy and collaborate with cross-functional teams for seamless integration of payment channels. Based in Kuala Lumpur with global impact, you will translate business needs into concrete product requirements and drive data-driven improvements across the product lifecycle.

You will own performance metrics, work closely with business and tech stakeholders, and ensure timely delivery from

Qualifications

• 3 years+ experience in payment product management or related role.
• Good understanding of e-commerce, payment technology, payment channels, and industry players in Southeast Asia markets.
• Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services.
• Experience in understanding business requirements and defining product specifications.
• Strong analytical skills and proven ability with data-driven decision-making, being able to define and manage qualitative and quantitative research and measurement plans.
• Strong organizational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration.
• Proficient in English both written and spoken.

Responsibilities

• Act as the payment expert/consultant for the product internally and externally, and as the primary contact for queries related to the product
• Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the Alipay platform and overseas E2E development process from evaluating contracts to go-live
• Understand, define and track product performance metrics and continuously enhance customer experience and performance
• Translate business requirements into product requirement/ user stories
• Ensure the development team understands the context and specifications to deliver a quality product within the timeline
• Understand user mindset and behaviour through research, observation, data-mining, and E2E testing

Skills

Payment product management

E-commerce knowledge

Payment channels integration

Cross-functional collaboration

Data-driven decision making

Business requirements to user stories

Analytical skills

English proficiency

Job description

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

Responsibilities

• Act as the payment expert/consultant for the product internally and externally, and as the primary contact for queries related to the product
• Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the Alipay platform and overseas E2E development process from evaluating contracts to go-live
• Understand, define and track product performance metrics and continuously enhance customer experience and performance
• Translate business requirements into product requirement/ user stories
• Ensure the development team understands the context and specifications to deliver a quality product within the timeline
• Understand user mindset and behaviour through research, observation, data-mining, and E2E testing

Qualifications

• 3 years+ experience in payment product management or related role
• Good understanding of e-commerce, payment technology, payment channels, and industry players in Southeast Asia markets
• Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services
• Experience in understanding business requirements and defining product specifications
• Strong analytical skills and proven ability with data-driven decision-making, being able to define and manage qualitative and quantitative research and measurement plans
• Strong organizational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration
• Proficient in English both written and spoken