Patient Care Specialist – Clinical Trials

SubjectWell, Inc.; Malaysia; Presencial; MYR 56.000 - 89.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Freelance/Project-based

Descripción de la vacante

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on being the contact person for patients, screening participants, and facilitating connections with doctors and study teams.

Ideal candidates have a medical background (nurse/CRA), strong customer service experience via phone and email, and excellent organizational and communication skills.

Formación

• Must speak Malay (mother tongue) and English.
• Experience as a Nurse, CRA, or similar medical role.
• Candidate should have customer service experience via phone and email, ideally in a call center.
• Strong organizational skills and clear, caring communication.

Responsabilidades

• Represent the company as the patient contact person.
• Screen patients and facilitate connection with doctors and research teams.
• Assist patients and doctors by coordinating communication and scheduling as needed.

Conocimientos

Malay language

English language

Nurse/CRA experience

Medical field experience

Phone and email customer service

Organized and confident communicator

Descripción del empleo

Clariness GmbH is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on being the contact person for patients, screening participants, and facilitating connections with doctors and study teams.

Ideal candidates have a medical background (nurse/CRA), strong customer service experience via phone and email, and excellent organizational and communication skills.