Parts Sales Specialist

SANY Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading machinery company in Selangor is seeking an experienced Sales Role to prepare quotations and handle customer inquiries. The candidate will manage the sales process from inquiry to payment, ensuring accurate documentation and coordination with internal teams. Required qualifications include a diploma in a relevant field, at least 3 years of sales experience, and strong communication skills. Proficiency in English is necessary, and knowledge of Mandarin or Malay is a plus.

Qualifications

• Minimum 3 years of experience in parts sales or related roles.
• Experience in heavy machinery or automotive parts is an advantage.
• Proficient in English; knowledge of Mandarin or Malay is an added advantage.

Responsibilities

• Prepare and issue accurate parts quotations based on customer needs and company pricing policies.
• Follow up on quotation status to drive conversions and achieve sales targets.
• Handle daily customer inquiries and provide timely responses to pricing requests.
• Manage the complete sales process from inquiry to payment collection.

Skills

Communication

Negotiation

Customer Service

Education

Diploma or above in Marketing, Supply Chain, Business Administration

Tools

Microsoft Office

ERP systems

Job description

Prepare and issue accurate parts quotations based on customer needs and company pricing policies.

Follow up on quotation status to drive conversions and achieve sales targets.

Create and process Sales Orders (SO) and Delivery Orders (DO).

Handle daily customer inquiries and provide timely responses to pricing requests.

Establish and maintain relationships with customers, including dealers and key clients.

Manage the complete sales process— from inquiry, quotation, order placement, shipment coordination to payment collection.

3. Documentation & Reporting

Ensure all sales-related documents (quotations, invoices, delivery orders, etc.) are complete and accurate.

Maintain customer profiles and order records, and track payment status.

Submit regular sales reports and market feedback to management.

4. Internal Coordination

Work closely with warehouse, logistics, and finance teams to ensure smooth order fulfillment, shipment, and invoicing processes.

Coordinate with service engineers and related departments to support customer after-sales needs.

Requirements

Diploma or above in Marketing, Supply Chain, Business Administration, or related fields.

Minimum 3 years of experience in parts sales or related roles; experience in heavy machinery or automotive parts is an advantage.

Proficient in Microsoft Office and ERP systems.

Strong communication, negotiation, and customer service skills.

Able to work independently with strong multitasking capabilities.

Proficient in English; knowledge of Mandarin or Malay is an added advantage.

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