Partner Growth & Agility Associate, Lodging Account Management - Tagalog Language (Kuala Lumpur)

ENGINEERINGUK; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in the travel sector is seeking a Partner Growth & Agility Associate to enhance lodging account management. This role involves collaborating with partners to maximize their success on the platform, leveraging technology and data-driven insights. The position offers a vibrant work culture, a comprehensive benefits package, and opportunities for professional growth. Join a diverse team dedicated to reshaping travel experiences and driving positive impacts globally. If you're passionate about travel and technology, this is the perfect opportunity for you.

Benefits

Flexible work model

Generous time-off

Parental leave

Career development resources

Exciting travel perks

Qualifications

• 1-3 years in hotel sales, revenue management, or account management.
• Native proficiency in Tagalog and English; additional languages are a plus.

Responsibilities

• Manage a portfolio of lodging partners, providing support and guidance.
• Develop and implement partner success strategies aligned with Expedia's objectives.
• Monitor partner performance metrics and identify areas for improvement.

Skills

Account Management

Communication Skills

Sales Skills

Data-driven Analysis

Relationship-building

Education

Bachelor's Degree

Job description

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Partner Growth & Agility Associate, Lodging Account Management - Tagalog Language (Kuala Lumpur)

View more categories View less categories Sector Legal Role Associate Contract Type Permanent Hours Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Partner Growth & Agility Associate - Account Management's primary responsibility is to ensure that Expedia Group's lodging product in their assigned market is competitive, attractive, and relevant for our fast-growing global customer base. In doing so, the Partner Growth & Agility Associate will also work with Expedia Group's lodging partners to help them improve their marketing potential within our marketplace.

This role is the foundation of our Centralized Hub for Account Management & Performance. The team ensures that our lodging partners can effectively, efficiently, and throughout the year, reach Expedia Group's full global traveler demand.

In this role, you will:

• Make phone-based contact with our partners to help them succeed
• Leverage Expedia Group's toolkit to increase the customers they attract on our platform
• Support new partners to ramp up and sustain their hotel revenue and market share
• Manage a portfolio of lodging partners, providing support and guidance across all aspects of their business with Expedia
• Develop and implement partner success strategies aligned with Expedia's objectives
• Monitor partner performance metrics, identify areas for improvement, and provide insights
• Address partner concerns proactively, ensuring timely resolution
• Inform partners about new features, programs, and initiatives
• Represent partner needs within Expedia, ensuring their voices are heard
• Contribute to partner satisfaction surveys
• Empower partners with knowledge and resources for success
• Stay updated on industry trends to enhance strategies

Experience and qualifications:

• Bachelor's Degree or equivalent professional experience
• Native proficiency in Tagalog and English; additional languages are a plus
• 1-3 years in hotel sales, revenue management, account management, inside sales, or business development
• Ability to work independently and as part of a team
• Ability to meet targets and strategic objectives
• Interest in technology and data-driven analysis
• Clear and persuasive communication skills
• Ability to handle objections and be resilient
• Strong listening, investigation, and influencing skills
• Motivated, results-focused, and action-oriented
• Excellent organization and time management
• Persistence in challenging situations
• Ability to multitask and adapt quickly
• Capable of performing under pressure
• Open to feedback and continuous improvement
• Relationship-building skills

Accommodation requests

If you need assistance due to a disability or health condition, contact our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be recognized as a great place to work and value diversity and inclusion.

Company

Who we are

We are travelers and technologists working globally to build better travel experiences and connections.

Travel can be challenging, but it's worth it. We believe travel is a force for good and are committed to creating positive impacts worldwide.

Accommodations and adjustments

We provide inclusive recruiting experiences and accommodations for candidates with disabilities. Contact us via our Accommodation Request Form.

We're a diverse company, that feels like a community

Joining Expedia Group means becoming part of a global community of passionate travelers and technologists. We promote diversity, inclusion, and a collaborative culture.

Our flexible work policies and comprehensive benefits support your career and well-being. Explore opportunities worldwide and create a job alert for personalized recommendations.