Partner Growth & Agility Associate, Lodging Account Management - Korean Language (Kuala Lumpur)

ENGINEERINGUK; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Partner Growth & Agility Associate to drive success in lodging account management. This role is pivotal in ensuring competitive and attractive offerings for a global customer base. You will engage with partners, utilizing innovative tools to boost their visibility and revenue. With a focus on collaboration, you will develop strategies to enhance partner satisfaction and performance. Join a vibrant team that values diversity and fosters an open culture, where your contributions will shape the future of travel and create memorable experiences for all.

Benefits

Flexible Work Model

Generous Time-Off

Parental Leave

Career Development Resources

Exciting Travel Perks

Qualifications

• 1-3 years in hotel sales, revenue management, or account management.
• Native proficiency in Korean and English; Mandarin is a plus.

Responsibilities

• Support lodging partners to enhance their marketing potential.
• Monitor performance metrics and provide insights for improvement.
• Develop and implement strategies aligned with Expedia's objectives.

Skills

Korean Language Proficiency

English Language Proficiency

Hotel Sales Experience

Account Management

Communication Skills

Time Management

Data-Driven Analysis

Relationship-Building

Education

Bachelor's Degree

Job description

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Partner Growth & Agility Associate, Lodging Account Management - Korean Language (Kuala Lumpur)

View more categories View less categories Sector Legal Role Associate Contract Type Permanent Hours Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Join us as we build a more open world.

Introduction to team

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth through competitive supply, advertising, media networks, and affiliate solutions.

The Partner Growth & Agility Associate - Account Management's primary responsibility is to ensure Expedia Group`s lodging product in their assigned market remains competitive, attractive, and relevant for our global customer base. Additionally, the role involves working with lodging partners to enhance their marketing potential within Expedia Group's marketplace.

This role is foundational to our Centralized Hub for Account Management & Performance, ensuring lodging partners can effectively reach Expedia Group's global demand throughout the year.

In this role, you will:

• Make phone-based contact with partners to support their success
• Use Expedia Group's toolkit to attract more customers to our platform
• Support new partners in ramping up and maintaining hotel revenue and market share
• Manage a portfolio of lodging partners, providing support across all aspects of their partnership
• Develop and implement strategies aligned with Expedia's objectives
• Monitor performance metrics and provide insights for improvement
• Address partner concerns promptly and effectively
• Inform partners about new features, programs, and initiatives
• Represent partner needs within Expedia
• Contribute to partner satisfaction surveys
• Empower partners with knowledge and resources for success
• Stay informed on industry trends to refine strategies

Experience and qualifications:

• Bachelor's Degree or equivalent professional experience
• Native proficiency in Korean and English; Mandarin is a plus
• 1-3 years in hotel sales, revenue management, account management, inside sales, or business development
• Ability to work independently and as part of a team
• Ability to meet targets and strategic objectives
• Interest in innovative technology and data-driven analysis
• Clear and persuasive communication skills
• Ability to handle objections and remain resilient
• Strong listening, investigation, and influencing skills
• Motivated, results-focused, and action-oriented
• Excellent organization and time management skills
• Persistence in challenging situations
• Ability to multitask and adapt quickly
• Perform under pressure and think quickly
• Open to feedback and continuous improvement
• Relationship-building skills and collaborative style

Accommodation requests

If you need assistance during the application process due to a disability or health condition, contact our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be recognized as a great place to work and for our inclusive culture.

Expedia Group’s brands include: Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, Trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Media Solutions, Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks are owned by their respective owners.

Employment offers at Expedia Group come from our Talent Acquisition team. Never send sensitive information unless you are sure of the recipient. Our official email domain is @expediagroup.com. Apply through careers.expediagroup.com/jobs.

We are committed to diversity and inclusion; all qualified applicants will be considered regardless of race, religion, gender, sexual orientation, origin, disability, or age.