Part Time Sales Advisor (Palm Mall)

H&M; Seremban; On-site; MYR 12,000 - 24,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Advisor to enhance customer experiences and drive sales. In this part-time role, you will engage with customers, share your fashion knowledge, and ensure a welcoming shopping environment. Your proactive approach and ability to adapt to customer needs will be vital in maximizing sales opportunities. Join a company committed to inclusivity and sustainability, where your contributions will help shape a positive retail experience. If you have a passion for fashion and customer service, this is the perfect opportunity for you.

Benefits

Staff Discount Card

H&M Incentive Program

Development Opportunities

Qualifications

• Team player with proactive and helpful approach.
• Effective communication and social confidence.

Responsibilities

• Provide excellent customer experience.
• Merchandise garments to maximize selling opportunities.
• Support customer purchases and returns.

Skills

Retail Experience

Customer Service

Time Management

Fashion Knowledge

Selling Mindset

Job description

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and garment care. You will also share your knowledge and skills with colleagues, helping to build a positive working environment.

Key Responsibilities

1. Provide excellent customer experience.
2. Fold, hang, display, and merchandise garments to maximize selling opportunities.
3. Actively process, stock, and replenish garments on the sales floor and in the stock room.
4. Open, unpack, and label merchandise with security tags.
5. Support customer purchases and returns at the register.

Qualifications

To succeed as a Sales Advisor, you should be a team player with a proactive, helpful approach, fostering collaboration and success. A positive mindset, eagerness, optimism, and motivation in interactions with colleagues and customers are essential. Flexibility and adaptability to changing circumstances and customer needs, along with initiative and independence, are also important. Effective communication and social confidence help foster positive interactions.

Required skills include:

• Previous experience in retail, merchandising, or customer service.
• Effective time management, stress resistance, and prioritization skills.
• A customer service mindset, prioritizing customer needs while representing the brand.
• Fashion knowledge and genuine interest in trends.
• A selling mindset with the ability to approach and fulfill customer needs.

Additional Information

This is a part-time position based in Negeri Sembilan, Malaysia. If your experience, skills, and ambitions align with this role, please submit your application promptly. Applications are accepted only through our career page due to data policies.

Benefits

We offer attractive benefits and extensive development opportunities globally. Employees receive a staff discount card valid across all H&M Group brands, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also enrolled in our H&M Incentive Program (HIP). Additional competitive perks vary by market and employment type.

Inclusion & Diversity

H&M is committed to creating inclusive, diverse, and equitable workplaces. Our teams value a variety of perspectives, which positively impacts our approach to challenges and customer relations. We aim for a fair application process and kindly request no cover letters, as they may introduce unintentional biases.

Company Description

H&M offers the latest styles, designer collaborations, and affordable essentials, focusing on fashion and quality sustainably. Learn more at https://hmgroup.com.