Part Time Sales Advisor | Marks & Spencer (One Utama & NU Sentral )

Zara; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail fashion brand in Selangor is seeking a dedicated Sales Associate to provide excellent customer service and maintain store standards. The ideal candidate should have at least 1 year of experience in retail fashion, a diploma or SPM, and a passion for fashion. Key duties include advising customers, maintaining store image, and supporting product replenishment. Flexibility for shifts and weekends is essential.

Qualifications

• Minimum 1 year of working experience in retail fashion.

Responsibilities

• Advising customers to enhance their shopping experience.
• Maintaining the store image according to company standards.
• Providing support in receiving and replenishing products.

Skills

Good communication skills

Knowledge of fashion and trends

Ability to work in a fast-paced, team-oriented environment

Education

Minimum SPM or Diploma in related fields

Job description

About the company

Established in the 1930s as a trading business, Al‑Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, health, retail including Marks & Spencer brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world’s most admired and innovative brands.

Al‑Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

AL‑FUTTAIM VALUES: RESPECT I EXCELLENCE| COLLABORATION I INTEGRITY

OVERVIEW OF THE ROLE

Advising customers following our consulting code, maintaining the order and image of the product.

WHAT YOU WILL DO

1. Advising customers

• Greets customers, maintaining eye contact and smiling. Friendly and always available.
• Identifies customers’ needs advising them and providing them a better shopping experience.
• Follows up on the customers’ shopping experience and ensures sale is closed perfectly.
• Knows how to manage alterations in order to offer better customer service.
• Uses product knowledge (qualities and trends) to refute customers’ objections and/or to close sales.
• Seeks customer loyalty ensuring a better shopping experience.

2. Maintaining the store image

• Ensures that the store is in good shape, respecting the standards of the company’s image.
• Supports the display changes in the store as appropriate, following the standards of the company’s image.
• Incorporates new items in the store, following the visual merchandising criteria.

3. Providing support when receiving and replenishing products

• Receives and rolls out products at the store when required.
• Constantly replenishes products from store to stockroom.
• Carries out any other merchandise management processes (packing overstock, changes in the organisation of the stockroom, etc.).

WHAT EQUIPS YOU FOR THE ROLE

• Minimum 1 year of working experience in retail fashion
• Minimum SPM or Diploma in related fields
• Good communication skills
• Knowledge of fashion and trends
• Ability to work in a fast‑paced, team‑oriented environment
• Willing to work on shifts, weekdays, weekends and Public Holidays