Part-time Sale Advisor (MyTown Shopping Centre)

H&M; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading retail company is looking for a part-time Sales Advisor to enhance customer experiences and drive sales in the MyTown Shopping Centre. This role involves assisting customers, managing merchandise, and fostering a friendly shopping environment. Ideal candidates should have retail experience and a passion for fashion, ready to offer assistance and share product knowledge.

Benefits

Staff discount card

Participate in the H&M Incentive Program

Qualifications

• Previous experience within retail, merchandising, and/or customer service.
• Stress-resistant and good at prioritization.
• Positive mindset and flexible to change.

Responsibilities

• Fold, hang, display, and merchandise garments.
• Process, stock, and replenish garments on the sales floor.
• Support customer purchases and returns.

Skills

Customer service mindset

Fashion knowledge

Effective time management

Selling mindset

Job description

Part-time Sale Advisor (MyTown Shopping Centre)

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock, and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns at the register.

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. You should be flexible and able to adjust to changing circumstances and customer needs, and able to take initiative independently in a quick and effective way to address customers’ needs. Additionally, you should be communicative and socially confident, fostering positive interactions with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• A customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Fashion knowledge and a genuine interest in fashion trends.
• A selling mindset with the ability to approach and fulfill customer needs.

This is a part-time position based in Malaysia. If you believe your experience, skills, and ambitions are a good fit for this role, please submit your application as soon as possible, but no later than July 31st, 2024. Due to data policies, we only accept applications through the career page.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. You can learn more about this program on our website.

In addition to our global benefits, local markets offer different competitive perks and benefits, which may vary by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should include a variety of people sharing their knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We aim for a fair and equal process and kindly ask you not to attach a cover letter, as they may contain information that can trigger unintentional biases.

Company Description

H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more at www.hmgroup.com.