Part Time Logistics Admin (5 hours a day)

SummitNext; Sungai Petani; On-site; MYR 20,000 - 100,000; Part time

Job summary

An established industry player is seeking a Part-Time Logistics Admin to support clients in the logistics sector. This role involves responding to customer inquiries, resolving complaints, and maintaining records to ensure customer satisfaction. Ideal candidates will possess excellent communication skills in English and Malay, a customer-oriented mindset, and proficiency in office software. Join a dynamic team where your contributions will help drive innovation and excellence in service delivery.

Benefits

Opportunities for promotion

Professional development

Qualifications

• 1-2 years of BPO experience will be an added advantage.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Respond to customer inquiries through calls and emails.
• Resolve customer complaints to achieve high satisfaction.

Skills

Excellent English communication

Excellent Malay communication

Customer-oriented mindset

Interpersonal skills

Proficiency in office software

Education

Diploma

Job description

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Part Time Logistics Admin, providing unrivalled support to clients within the logistics industry.

Position

Part Time Logistics Admin (Malay English, Work in Office)

Job Description

• Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
• Resolve customer complaints to achieve high customer satisfaction
• Record and submit customer complaints using the internal system according to the provided SOP.
  
  
  

Job Requirements

• Diploma and above
• Excellent English and Malay communication skills (written, verbal, listening)
• 1-2 years of BPO experience will be an added advantage.
• Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player.
• Proficiency in office software and computer operation
• Ability to work in a fast-paced working environment and work under pressure
  
  
  

Job Type

• 5 hours a day (rotational)
  
  
  

Salary

• RM600 - RM800
  
  
  

Benefits

• Opportunities for promotion
• Professional development
  
  
  

Expected Start Date:

• Immediately
  
  
  

Know more about us at:

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies/

Website: https://summitnext.my/