Part Time Casual l ZARA MyTOWN

Al-Futtaim; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company is seeking customer service associates in Kuala Lumpur. The role involves managing store sections, providing excellent customer service, and maintaining stock organization. Ideal candidates will have a passion for fashion and experience in retail, with opportunities for career progression.

Benefits

Fun working environment

Career progression

Qualifications

• Previous fashion retail experience preferred.
• Love and passion for fashion.
• Energetic and enthusiastic with good interpersonal skills.

Responsibilities

• Maintain responsibility for store sections and visual presentation.
• Process sales and exchanges efficiently.
• Ensure housekeeping standards are maintained on the shop floor.

Skills

Customer Service

Communication

Interpersonal Skills

Initiative

Job description

Job Highlights

• Fun working environment
• Career progression
  
  

About The Company

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, health, retail including arks & Spencer brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit:www.alfuttaim.com

AL-FUTTAIM VALUES: RESPECT I EXCELLENCE| COLLABORATION I INTEGRITY

JOB PURPOSE:

• Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding anddisplaying)
• Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
• Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day.
• Ensure that customers are acknowledged and receive a quality services either face to face or over the telephone
• Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently
• Continually develop stocks knowledge and promotions throughout the store.
  
  

Standards Compliance

• Ensures employees are knowledgeable and always updated on SOPs
• Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered Health and Safety
• To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens
• To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
  
  

Minimum Qualifications and Knowledge:

• Previous fashion retail experience and/or excellent customerservice experience preferred
• Love/and or passion for fashion
• Articulate and good communication skills
• Energetic &enthusiastic
• Good interpersonal skills
• Strong initiative & self-motivation
• Ability to work independently and as part of a team
• Flexibility to work varied hours including nights, weekends and holidays
  
  

Job Highlights

• Fun working environment
• Career progression
  
  

About The Company

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, health, retail including arks & Spencer brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit:www.alfuttaim.com

AL-FUTTAIM VALUES: RESPECT I EXCELLENCE| COLLABORATION I INTEGRITY

JOB PURPOSE:

• Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding anddisplaying)
• Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
• Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day.
• Ensure that customers are acknowledged and receive a quality services either face to face or over the telephone
• Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently
• Continually develop stocks knowledge and promotions throughout the store.
  
  

Standards Compliance

• Ensures employees are knowledgeable and always updated on SOPs
• Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered Health and Safety
• To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens
• To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
  
  

Minimum Qualifications and Knowledge:

• Previous fashion retail experience and/or excellent customerservice experience preferred
• Love/and or passion for fashion
• Articulate and good communication skills
• Energetic &enthusiastic
• Good interpersonal skills
• Strong initiative & self-motivation
• Ability to work independently and as part of a team
• Flexibility to work varied hours including nights, weekends and holidays