Parking Attendant (Toppen Shopping Centre)

IKEA; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading home furnishing retailer in Johor Bahru seeks a dedicated individual to manage car park operations, ensuring smooth operations and customer satisfaction. Responsibilities include attending to inquiries, handling traffic during peak times, and maintaining equipment. Ideal candidates will have experience in car park management and be fluent in English and Bahasa Malaysia. Flexibility to work shifts and weekends is essential.

Qualifications

• Experience in Car Park Management.
• Ability to write simple incident/accident reports.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Attend to customer enquiries concerning the Car Park.
• Assist in traffic control during peak hours.
• Liaise with service providers for equipment maintenance.

Skills

Car Park Management

Customer Service

English Communication

Bahasa Malaysia Communication

Education

SPM or equivalent

Job description

Company Description

Our vision “To create a better everyday life for the many people” is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success.

We believe home is the most important place in the world and by becoming “The leader in life at home” we will secure a strong brand position for IKEA and stimulate home furnishing interest on our markets. We want to be the “Preferred shopping centre destination” for retailers and business partners. For a successful future we must secure “Growth with long term profitability” and we will do this by a consistent focus within our four strategic cornerstones of Growth, People, Sustainability and Costs.

Acting like a market leader in all our decision making and securing a “Market Leadership Mentality” in our organisation will drive us to reaching our vision.

Job Description

To responsible for the effective and smooth operations with minimal interruption to the operating system and all other operational responsibilities to manage the Car Park.

Your assignment

• To attend to customer enquiries concerning the Car Park.
• Assist in traffic control during peak hours at Toppen and IKEA Car Park area.
• Liaise with service provider to ensure the optimum maintenance of the car park equipment e.g. service faulty equipment & monitor equipment performance.
• To check and implement preventive maintenance for Car Park equipment is within the premises.
• To report to Supervisor if there is any equipment fault and arrange for repair.
• Keep record and file all maintenance & service report, raise purchase order when necessary.
• Inventory record and order stock when necessary.
• To check on the items stored in Car Park storage and update the Stock card daily.
• Keep track of the Season Pass issued out and the cancelled Season Pass.
• To update and to do renewal of Season Pass in the system.
• To assist with any other ad-hoc assignments requested by the Supervisor or Management.
• Able to work overtime when needed.
  
  

Qualifications

• SPM or equivalent qualifications holder with experience in Car Park Management.
• Able to write a simple incident / accident report happened in the Car Parking area.
• Able to work on shift, weekend and Public Holidays.
• Able to work overtime when needed to cover shift.
• Able to write and communicate in Bahasa Malaysia and English.
  
  

Additional Information

We hire based on our values. Watch the video and answer the following question in your application:

Can you give examples of how you have encouraged new ideas within your team? Which ideas do you encourage and why?