Outlet Supervisor

J Mom (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail and restaurant company is seeking a responsible Outlet Manager in Kuala Lumpur to oversee outlet operations, ensuring sales targets are achieved while maintaining excellent customer service. The ideal candidate will have experience in retail or food and beverage management and possess strong leadership and communication skills. This position offers benefits such as staff discounts, annual leave, and commission based on sales performance.

Benefits

6 rest days per month

EPF / SOCSO

Staff discount

Company trips

Annual leave (after confirmation)

Festive allowances

Professional training

Commission: 1% – 3%

Qualifications

• Preferably with retail or food & beverage management experience.
• Strong communication and leadership skills are crucial.
• Passionate about sales, proactive, and responsible individual.
• Ability to independently handle outlet operations and customer matters.

Responsibilities

• Manage overall outlet operations to ensure sales targets are achieved.
• Lead and motivate the team to achieve daily performance goals.
• Responsible for staff scheduling, attendance, and performance management.
• Manage inventory and daily cash reporting.
• Maintain outlet cleanliness and deliver excellent customer service.

Skills

Retail experience

Food & Beverage management experience

Strong communication skills

Leadership skills

Proactive approach

Customer service skills

Job description

Requirement

• Preferably with retail or food & beverage management experience
• Strong communication and leadership skills
• Passionate about sales, proactive, and responsible
• Able to independently handle outlet operations and customer matters

Responsibility

• Manage overall outlet operations to ensure sales targets are achieved
• Lead and motivate the team to achieve daily performance goals
• Responsible for staff scheduling, attendance, and performance management
• Manage inventory and daily cash reporting
• Maintain outlet cleanliness and deliver excellent customer service

Benefits

• 6 rest days per month
• EPF / SOCSO
• Staff discount
• Company trips
• Annual leave (after confirmation)
• Festive allowances
• Professional training
• Commission: 1% – 3%