Outlet Service Crew

Anggrek Purnama Sdn Bhd; Miri; On-site; MYR 20,088 - 31,248; Full time

Job summary

Anggrek Purnama Sdn Bhd is seeking a customer service oriented team member for our dining establishment in Miri. The role involves welcoming guests, accurately taking orders, and promoting our menu and promotions.

You will handle customer inquiries and complaints politely, ensuring a pleasant dining experience, and respond professionally to online delivery inquiries when required. The position focuses on delivering friendly, efficient service to guests.

Qualifications

• Greet customers in a friendly and professional manner
• Take customer orders accurately
• Recommend menu items and promotions
• Handle customer enquiries and complaints politely
• Ensure customers have a pleasant dining experience
• Respond professionally to customer enquiries received through online delivery platforms when required

Responsibilities

• Greet customers in a friendly and professional manner.
• Take customer orders accurately.
• Recommend menu items and promotions.
• Handle customer enquiries and complaints politely.
• Ensure customers have a pleasant dining experience.
• Respond professionally to customer enquiries received through online delivery platforms when required.

Job description

Key Responsibilities

Customer Service

• -Greet customers in a friendly and professional manner._


• -Take customer orders accurately._


• -Recommend menu items and promotions._


• -Handle customer enquiries and complaints politely.______


• -Ensure customers have a pleasant dining experience._


• -Respond professionally to customer enquiries received through online delivery platforms when required.

Food and Beverage Preparation

• -Prepare beverages, desserts, and other menu it...