Outlet Manager / Person in Charge (PIC) - Street Churros Aeon Seremban 2, Seremban

Street & Co; Seremban; On-site; MYR 40,000 - 60,000; Full time

Job summary

A prominent QSR chain is looking for a manager in Seremban, Malaysia to drive sales performance and oversee daily operations. The ideal candidate will have at least 2-3 years of experience in managing quick service restaurants or cafés, with strong leadership skills and proficiency in both Bahasa Malaysia and English. This position offers a range of benefits including medical insurance and transport allowances.

Benefits

EPF, SOCSO, EIS

Medical Card & Hospitalisation Insurance

Transport Allowance

Phone Allowance

Meal Claim & Birthday Claim

1% Ebitda Incentive

Career growth opportunity

Qualifications

• 2-3 years of experience managing QSR, Counter Service, or café.
• Demonstrates strong leadership in managing daily operations.
• Proficient in Bahasa Malaysia and English.

Responsibilities

• Drive sales performance and monitor revenue targets.
• Provide high-quality food and service.
• Manage staff and oversee daily operations.
• Ensure compliance with health and safety regulations.

Skills

Leadership Skills

Cash Management

Customer Service

Inventory Control

Team Supervision

Education

Diploma or Degree in any field

SPM

Job description

Job Responsibility

• Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
• Provide excellent food quality and service to maximize outlet profitability.
• Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
• Monitor staffâs attendance, leave, attitude and performance.
• Involve in interviewing, hiring, training, scheduling and managing staff.
• Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
• Identify customersâ needs and respond proactively to all of their concerns.
• Purchase goods and continuously make necessary improvements.
• Comply with all health and safety regulations.
• Report to management regarding sales results and productivity.
• Lead the team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPIâs, schedules, policies and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
  
  

Job Requirements

• Required language(s): Bahasa Malaysia and English.
• Malaysian or Permanent Resident (PR).
• Possess min SPM, Diploma, Degree in any field.
• Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
• Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
  
  

Job Benefits

• EPF, SOCSO, EIS
• Medical Card & Hospitalisation Insurance
• Transport Allowance
• Phone Allowance
• Meal Claim & Birthday Claim
• 1% Ebitda Incentive
• Career growth opportunity