Outlet Manager

Street & Co; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the restaurant sector is seeking a dedicated Restaurant Manager to drive sales and optimize profitability while ensuring top-notch service quality. The ideal candidate will possess strong leadership skills, have experience in managing QSR or cafe operations, and demonstrate an ability to nurture a productive team environment. This role offers numerous benefits and the opportunity for career growth.

Benefits

EPF, SOCSO, EIS

Medical Card & Hospitalisation Insurance

Transport Allowance

Phone Allowance

Meal Claim & Birthday Claim

1% Ebitda Incentive

Career growth opportunity

Qualifications

• Malaysian or Permanent Resident (PR).
• Minimum 2-3 years of experience managing QSR or cafes.
• Fluent in Bahasa Malaysia and English.

Responsibilities

• Responsible for driving sales performance and monitoring revenue targets.
• Manage overall outlet operations and ensure compliance with health regulations.
• Lead the team in training and supervising staff.

Skills

Leadership

Inventory Control

Team Supervision

Customer Service

Education

SPM, Diploma, or Degree

Job description

Job Responsibility

• Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
• Provide excellent food quality and service to maximize outlet profitability.
• Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
• Monitor staffâs attendance, leave, attitude and performance.
• Involve in interviewing, hiring, training, scheduling and managing staff.
• Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
• Identify customersâ needs and respond proactively to all of their concerns.
• Purchase goods and continuously make necessary improvements.
• Comply with all health and safety regulations.
• Report to management regarding sales results and productivity.
• Lead the team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPIâs, schedules, policies and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
  
  

Job Requirements

• Malaysian or Permanent Resident (PR).
• Possess min SPM, Diploma, Degree in any field.
• Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
• Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
• Required language(s): Bahasa Malaysia and English.
  
  

Job Benefits

• EPF, SOCSO, EIS
• Medical Card & Hospitalisation Insurance
• Transport Allowance
• Phone Allowance
• Meal Claim & Birthday Claim
• 1% Ebitda Incentive
• Career growth opportunity