Client Industry : Global Service Provider in Freight
Location : 41100 Klang, Selangor
Responsibilities
Responsible to develop strong customer ocean freight (Intra Asia Region) pipelines and achieving the assigned sales targets for the Company.
To identify business opportunities, increase profitability and accelerate growth for the Company through selling integrated supply chain solutions focusing on international freight services (sea & air freight, customs clearance and cross-border trucking).
To increase the business community’s awareness of the Company, particularly among prospective clients, by working with the management team to identify strategic business opportunities in freight services.
Being ahead of the market trend, he/she is required to design creative solutions to anticipate and exceed customer expectations.
To secure new businesses for the company as well as manage the existing pool of accounts to increase the share of wallets from these customers.
To manage customer relationships with the aim of improving customer satisfaction, account profitability and customer retention
To lead and improve overall account performances through effective key performance indicators (KPIs) monitoring with the customers Build strategic relationships with client stakeholders.
To work with counterparts from overseas for leads and opportunities.
Responsible for maximizing synergy and overall profitability when developing strategies and proposals
Qualifications
Deep knowledge in NVOCC / freight forwarding, shipping industry with a wide network of contacts.
Good verbal and written communication skills.
Multitask and willing to contribute extra hours when business situation requires
Able to work independently in a fast-paced environment, positive dealing with challenges and deliver results within tight deadlines.
Solid Technical/Operational & Sales background with NVOCC/Freight Forwarding marketplace.