Outbound Telesales (Work in Singapore)

PERSOL; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency is seeking candidates in Selangor for a role involving outbound calls to promote various insurance policies. Candidates should be fluent in English and capable of understanding customer needs to offer tailored solutions. The position offers a basic salary ranging from SGD 2800 to SGD 3500, plus commission opportunities.

Qualifications

• Fluent in English; any additional language is advantageous.
• Skills in addressing and resolving customer concerns.
• Focus on understanding and meeting customer needs.

Responsibilities

• Initiating calls to introduce various insurance policies.
• Identifying and qualifying potential customers.
• Engaging with customers to understand their financial situations.
• Explaining features and benefits of different insurance policies.
• Customizing insurance plans to meet individual customer needs.
• Addressing customer concerns and objections.

Skills

Fluency in English

Customer service skills

Job description

Basic salary range: SGD 2800 - SGD 3500 (Based on experience)

Commission : SGD 500 - SGD 5000

Key Responsibilities

• Making Outbound Calls: Initiating calls to a database of leads or existing customers to introduce and explain various insurance policies (e.g., health, life, general, car, home).
• Generating Leads: Identifying and qualifying potential customers through various means, sometimes including cold calling.
• Understanding Customer Needs: Engaging with customers to understand their financial situations, risk profiles, and insurance requirements.
• Presenting Insurance Products: Clearly and persuasively explaining the features, benefits, and terms of different insurance policies.
• Customizing Solutions: Tailoring insurance plans to meet individual customer needs and providing suitable recommendations.
• Handling Objections: Addressing customer concerns and overcoming objections to close sales.

Requirements

• Fluent in English. Any other language will be advantages.
• Willing to relocate to Singapore/Johor Bahru.
• Skill in addressing and resolving customer concerns effectively.
• A focus on understanding and meeting customer needs.

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