Outbound Sales Specialist

SEEK; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading employment solutions provider in Kuala Lumpur is seeking a Business Development Manager to drive client reactivation strategies and manage client relationships. The ideal candidate will have 3-5 years of B2B sales experience with a consultative approach. This role requires strong analytical skills and exceptional communication abilities, along with a willingness to travel for client visits. Join a collaborative team focused on excellence and innovation.

Benefits

Purpose-driven work

Impactful relationships with high-profile clients

Collaboration with high-performing teams

Qualifications

• 3–5 years of B2B sales experience and proven success in reactivating accounts.
• Proficiency in consultative, solution-based selling approaches.
• Willingness to conduct regular travel for door-to-door client visits.

Responsibilities

• Reengage churned accounts and win back previously lost customers.
• Conduct on-site visits to engage clients and provide tailored solutions.
• Analyze churn and trends to improve recovery rates.

Skills

B2B sales experience

Consultative selling

Analytical skills

Communication skills

Education

Diploma or Bachelor’s Degree in any field

Job description

About the Role

The Business Development Manager is pivotal in driving SEEK’s client reactivation strategies, rebuilding long-term relationships, and ensuring account success. You’ll manage a portfolio of ~500 accounts, including SMEs, corporate clients, and previously churned users, leveraging consultative door-to-door sales to uncover business opportunities. Reporting to the Senior Sales Manager, you will ensure clients’ hiring successes by providing tailored solutions, monitoring sales pipelines, and collaborating closely with cross-functional teams to drive retention and revenue growth.

Success in this role means positioning SEEK as an indispensable solutions partner for hiring while revolutionizing client engagement and achieving quarterly targets.

Key Responsibilities

• Reengage Churned Accounts: Actively pursue and win back previously churned customers to rebuild trust and value.
• Lead Door-to-Door Client Visits: Conduct on-site visits to engage SMEs and corporate clients, uncover needs, and provide solutions.
• Tailor Recovery Plans: Use insights to develop reactivation plans customized for each territory and sales performance goal.
• Drive Account Optimization: Monitor and improve account activity, ensuring SEEK’s tools are integrated effectively to meet client hiring needs.
• Collaborate on Strategic Campaigns: Partner with marketing, customer experience, and product teams to reinforce win-back strategies that maximize outcomes.
• Analyze Churn and Trends: Develop actionable insights from customer data to improve recovery rates and inform sales practices.
• Training & Consultation: Share hiring tool strategies with clients to improve their talent acquisition performance.
• Pipeline Accountability: Track daily activity using CRM tools and ensure consistent updates on the status of churned accounts.

Qualifications

What We’re Looking For:

• Diploma or Bachelor’s Degree in any field
• 3–5 years of B2B sales experience and proven success in reactivating accounts
• Proficiency in consultative, solution-based selling approaches
• Strong analytical skills to identify trends and achieve data-driven strategies
• Exceptional communication and interpersonal skills for engagement
• Willingness to conduct regular travel for door-to-door client visits

Additional Information

Why Join Us?

Purpose-Driven Work: Be a part of shaping SEEK’s long-term strategic goals by connecting businesses to groundbreaking solutions.

Impactful Relationships: Work with high-profile marquee brands and fast-growing innovators to create lasting impact.

Culture of Excellence: Collaborate with passionate, high-performing teams in an innovation-focused environment.

Ready to Make an Impact? This is more than a job – it’s an opportunity to redefine how we partner with businesses to achieve remarkable outcomes.