Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Talent Recruit; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in customer service is seeking an Outbound Customer Service representative based in Petaling Jaya. Your role will involve engaging customers, managing leads, and supporting their needs while achieving set KPIs. The ideal candidate will possess strong selling skills, teamwork abilities, and experience in the sales industry. Join us for a rewarding career with statutory benefits and opportunities for commission.

Benefits

Birthday Leave

Statutory benefits provided

Qualifications

• Minimum 1 year experience in Telesales / Telemarketing.
• Candidates must work on a rotational shift basis.
• Mandarin speakers preferred due to sales experience requirements.

Responsibilities

• Consult and convince customers to use the right product.
• Manage customer information using company systems.
• Support and enhance customer relationships to increase sales.

Skills

Selling skills

Ability to grasp customer psychology

Teamwork

Building rapport with customers

Overcoming objections

Income generation

Education

Minimum SPM holder

Job description

Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Job Openings Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

About the job Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage / store customer information on the company system
• Take care and support close customers, provide preferential programs for customers to increase sales
• Completing the assigned KPIs as prescribed.

Skills Required:

• Selling skills and ability to grasp customer psychology
• Able to work in a team/ independently
• Skilled in building rapport with customers, overcoming objections
• Passion to generate more income / commission

Education & Experience:

• Minimum SPM holder and above
• At least 1 year and above of experience in Telesales / Telemarketing
• Any kind of sales experience - for Mandarin speaker only
• Must be able to work on rotational shift basis & weekend
• Age: 30 - 50 years old (Healthy & fit to work)
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha | 016-394 2898 | [e-mail]