Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Talent Recruit; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading recruitment company in Petaling Jaya is seeking an Outbound Customer Service representative to engage customers and manage their information effectively. Ideal candidates should possess sales experience and have a knack for customer satisfaction. The role includes achieving KPIs and working rotating shifts.

Benefits

All statutory benefits provided

Birthday leave

Qualifications

• Minimum 1 year experience in Telesales/Telemarketing.
• Experience in sales and customer-facing roles preferred.
• Mandarin speaking candidates preferred.

Responsibilities

• Consult and convince customers to use the right product.
• Manage and store customer information on the company system.
• Support close customers and provide preferential programs.

Skills

Selling skills

Teamwork

Customer rapport building

Overcoming objections

Income generation passion

Education

Minimum SPM holder

Job description

Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Job Openings Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

About the job Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage / store customer information on the company system
• Take care and support close customers, provide preferential programs for customers to increase sales
• Completing the assigned KPIs as prescribed.

Skills Required:

• Selling skills and ability to grasp customer psychology
• Able to work in a team/ independently
• Skilled in building rapport with customers, overcoming objections
• Passion to generate more income / commission

Education & Experience:

• Minimum SPM holder and above
• At least 1 year and above of experience in Telesales / Telemarketing
• Any kind of sales experience - for Mandarin speaker only
• Must be able to work on rotational shift basis & weekend
• Age: 30 - 50 years old (Healthy & fit to work)
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha | 016-394 2898 | [e-mail]