OTC Manager (AR)

Randstad Malaysia; Malaysia; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive OTC Manager to lead a dynamic team in managing end-to-end OTC processes. This role involves overseeing billing, cash applications, and credit collections while supporting migration projects and process enhancements. The ideal candidate will thrive in a Shared Service environment, possess strong leadership skills, and have a solid background in accounts receivable. Join a forward-thinking organization where your contributions will drive operational excellence and customer satisfaction.

Qualifications

• Experience in Shared Service environment with OTC responsibilities.
• At least 2+ years in a supervisory role within AR.

Responsibilities

• Lead daily activities for end-to-end OTC processes.
• Manage customer relationships and maintain master data.
• Support migration projects and process improvements.

Skills

End-to-end OTC processes

Customer credit functions

Invoicing

Collections

Credit risk assessment

Education

Degree in Accounting

Tools

SAP

Job description

about the company

Randstad Partnership

Randstad is partnering with a Global Shared Service to look for a Talent in AR / OTC functions!

Position: OTC Manager

The OTC Manager will report to the Senior Manager, supporting the migration of new countries, stabilizing internal processes, and managing a team.

Responsibilities

1. Lead the team in daily activities for end-to-end OTC processes, including billing, cash application, credit collection, AR aging, and month-end close.
2. Manage staff budget and related expenses.
3. Handle OTC month-end close activities, including cash and accounts receivable reconciliation.
4. Support migration projects and process improvements.
5. Manage customer relationships and maintain master data.
6. Assess credit risk for new and existing customers.
7. Process dispute/deduction adjustments and write-offs.
8. Perform other OTC-related tasks as needed.

Candidate Profile

Ideal candidates will have:

• Experience in a Shared Service environment with end-to-end OTC responsibilities.
• Malaysian residency (must).
• A degree in accounting is preferred.
• At least 2+ years in a supervisory role within AR.
• Over 2 years of experience in invoicing, collections, and customer credit functions in high-volume organizations.
• Knowledge of SAP is a plus.

Application Process

Click on the apply button to register, or contact WeiQi at 011-7031 4134 for more details or other opportunities.