Order Processing Executive

ROHDE & SCHWARZ GmbH & Co. KG; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company located in Selangor, Shah Alam is seeking an individual for an order processing role. Responsibilities include managing sales orders, addressing customer inquiries, and ensuring quality assurance. Ideal candidates will have strong communication and computer skills. Join a dynamic team focused on delivering excellent service.

Responsibilities

• Process sales orders from creation to invoicing.
• Address inquiries and resolve order issues.
• Ensure quality and quantity of items are correct.

Job description

Responsibilities

• End to end order processing function from creating of sales order to invoicing customer. Processing Orders: Reviewing orders for completeness and accuracy; Verifying order details before shipment to prevent delays and customer complaints; Administering payments related to orders.
• Communication: Interacting with internal and external customers to address inquiries and resolve order issues; Coordinating with various departments to ensure smooth order processing.
• Quality Assurance: Ensuring the quality and quantity of items are correct and advising for payment.
• Invoicing and Billing: Preparing invoices and resolving billing discrepancies.
• Logistics Coordination: Liaison with suppliers and customers for shipping handling and shipping documentations.
• Computer Competencies: Proficiency in using computer systems for order entry and tracking.
• Assist in sourcing and price comparison.
• Involve in ISO Internal and External Audit.