Order Processing Coordinator

SYNNEX; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company seeks a Senior Order Processing Coordinator to oversee sales order processing for complex agreements. The role demands strong analytical skills, mentoring capacity, and the ability to work within tight deadlines. Ideal candidates will possess effective communication skills and a background in Business, IT, or Supply Chain.

Benefits

Tailored benefits

Opportunities for career growth

Well-being programs

Commitment to diversity and inclusion

Networking opportunities

Qualifications

• 3 to 5 years of relevant experience.
• Ability to work independently and handle stress.

Responsibilities

• Validate supporting documents and process sales orders for complex/mega deals.
• Mentor and guide new team members.
• Ensure order processing within SLA for complex/mega deals.

Skills

Data entry

Basic math skills

Excellent communication

Interpersonal skills

Quick learner

Education

Bachelor's degree in Business, IT, or Supply Chain

Job description

Job Purpose:

The Senior Order Processing Coordinator serves as a primary contact for Sales Teams, Country Operations Lead, Finance, and Logistics. The role focuses on processing Sales and PO Orders for various vendors, especially mega deals, including follow-up with vendors on order status and coordinating with logistics for delivery. The coordinator also mentors team members and supports the manager in resolving issues.

Responsibilities:

• Validate supporting documents and process sales orders for complex/mega deals.
• Analyze issues, propose solutions, and rectify errors in the system.
• Mentor and guide new and existing team members.
• Participate in process improvement initiatives.
• Support the manager and team lead with issues and inquiries.
• Ensure order processing within SLA for complex/mega deals.
• Assist in reducing order backlog.

Knowledge, Skills, and Experience:

• 3 to 5 years of relevant experience.
• Bachelor's degree in Business, IT, or Supply Chain preferred.
• Strong data entry and basic math skills.
• Excellent communication skills in English.
• Ability to work independently, handle stress, and maintain confidentiality.
• Effective interpersonal skills and ability to work with diverse teams.
• Quick learner of new systems and technologies.

Key Skills

What’s In It For You?

• Tailored benefits to your country and lifestyle.
• Opportunities for career growth and professional development.
• Programs to enhance your physical, mental, and financial well-being.
• Commitment to diversity, equity, and inclusion.
• Networking opportunities through onboarding and community activities.

Note: If you don’t meet every requirement, we encourage you to apply anyway.

At Tec D, a TD SYNNEX Company, we value diversity and are an equal opportunity employer. We consider all applicants based on merit and encourage individuals from all backgrounds to apply.