Order Management & Sales Support Coordinator

PBA Advantech; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A company in the customer service sector is looking for a Customer Service or Sales Coordinator in Kota Kemuning. The ideal candidate should have at least 1 year of experience in order management or customer service and possess a relevant degree. Responsibilities include processing orders, advising customers, and monitoring order status. This role demands good communication skills and the ability to multi-task effectively under pressure.

Qualifications

• Minimum of 1 year's experience in Order Management or customer service.
• Ability to multi-task under pressure to meet deadlines.
• Good written and spoken English communication skills.

Responsibilities

• Process customer purchase order or contract order within 24 hours.
• Advise customer on committed ship dates and ensure on-time delivery.
• Monitor order status and provide updates to customers.

Skills

Customer service experience

Communication skills

Multi-tasking ability

Persuasion skills

Education

Degree / Diploma in Finance/Business/Supply Chain Management

Job description

A company in the customer service sector is looking for a Customer Service or Sales Coordinator in Kota Kemuning. The ideal candidate should have at least 1 year of experience in order management or customer service and possess a relevant degree. Responsibilities include processing orders, advising customers, and monitoring order status. This role demands good communication skills and the ability to multi-task effectively under pressure.