Operations Support Specialist (OSS) (Night Shift)

Samtec Inc; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Support Specialist to streamline material flow in production work centers. This pivotal role involves coordinating with various teams to ensure orders are executed smoothly and delivered on time. The ideal candidate will have a strong background in manufacturing, excellent problem-solving abilities, and proficiency in various production management tools. Join a dynamic team where your contributions will directly impact operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and are passionate about driving improvements, this opportunity is perfect for you.

Qualifications

• Minimum of 3 years’ experience in manufacturing required.
• Connector manufacturing experience is desired.
• Must possess good communication skills.

Responsibilities

• Schedule and plan orders to meet Manufacturing Due Date (MDD).
• Monitor and manage order flow to ensure timely delivery.
• Drive improvements to achieve on-time delivery targets.

Skills

Problem-solving skills

Communication skills

Detail-oriented

Team player

Education

High School diploma

College education

Tools

Samtec Global Network (SGN)

Shop Floor Control

PC Man

Inventory Suite

Pocket Database

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Description

Position at Samtec, Inc

Job title: OPERATIONS SUPPORT SPECIALIST

Summary/Objective

The Operations Support Specialist (OSS) will be responsible for the material flow in the production work centers and will coordinate and communicate to cross functional sections, upstream and downstream production work centers to manage the order flow until customer delivery.

Essential Functions/Responsibilities

• Schedule and plan the order by using Scheduling Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.
• Look for the opportunities to batch orders to minimize changeovers without compromising due dates.
• Communicate and coordinate with other shift supervisors to ensure smooth execution according to the plan.
• Monitor, manage and follow through (physically locate) on orders to ensure they flow through the processes and are on track to meet the MDD. Proactively work with relevant parties to address any potential issues to avoid any past due orders.
• Report to Supervisor when there is any risk that an order may miss the due date.
• Follow up with material planner or upstream process on material requirement for orders.
• Drive OTD improvements to achieve the target by working with relevant parties to close the gap (example: material availability, machine downtime, insufficient lead time etc.).
• Ensure correct reschedule code is entered together with realistic date for any order that is past due.
• Inform appropriate departments especially the downstream process / work center of orders that deviate from the schedule so that opportunities of recovery can be explored.
• Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD.
• Assume supervisor responsibilities during the absence of the Supervisor including but not limited to: Pass down, order traceability, expedites, dashboard, and personnel management.
• Responsible for pulling in material in a 7-day window or any other window set up by the Supervisor, updating material comments according to the production plan, (examples: reviewing PO transactions, shipment due dates, materials in transit), and expediting Planners when needed.
• Responsible for printing shop orders and creating materials sessions, based on the window assigned by the supervisor.
• Responsible for creating parcel ID’s for parts that go to Sudden Saving.
• Responsible for following up material arrival with shipment packing list and prioritizing material needs on the production floor
  
  

The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.

Required Experience

• Minimum of 3 years’ experience in manufacturing is required. Connector manufacturing experience is desired.
• Proficient with Samtec Global Network (SGN), Shop Floor Control, PC Man, Inventory Suite, Pocket Database etc.
• Excellent problem-solving skills, investigative skills, and detail oriented
• Must possess good communication skills – written and verbal.
• Must be able to use Microsoft Software (Outlook, Excel, Word, Access)
• Team player and must be able to work with multiple groups of people – Operators, Floor Mgr.’s, Engineers, etc.
• Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs.
• Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.
• Hazards and Atmospheric Conditions: Must be willing to adhere to department safety rules and regulations. May be exposed to noise (required to wear protective gear). May be exposed to Hazardous Materials & Chemicals (required to wear safety glasses and other protective gear).
  
  

Preferred Education

• High School diploma or equivalent is required.
• College education is preferred (not mandatory).
  
  

SAMTEC, Inc. is an Equal Opportunity Employer and committed to creating a diverse environment. All employment decisions at Samtec are based in business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, pregnancy or parental status, age, disability, sexual orientation, gender and/or gender identity/expression, marital status, past or present military service, family medical history or genetic information, or any other status protected by applicable laws.