Operations Shift Manager

DayOne; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in data center operations is seeking a Shift Manager to ensure the efficient operation of facilities. This role involves managing a team, overseeing equipment inspections, and ensuring compliance with standard operating procedures. Candidates must have a college degree in relevant fields and experience in data center maintenance.

Qualifications

• Minimum 3 years experience in data center operations.
• Familiarity with UPS, generators, and chillers maintenance.
• Strong learning ability and good team spirit.

Responsibilities

• Supervise the work of the shift team for smooth operations.
• Perform analysis of system interfaces and operational data.
• Manage training and compliance with standard operating procedures.

Skills

Fault diagnosis

Attention to detail

Team management

Self-improvement

Education

College degree in mechanical and electrical engineering

Certificates for high and low voltage operation

Certificates for air conditioning operation

Job description

ABOUT DAYONE

DayOne is a global leader in the development and operation of high-performance data centers, and one of the fastest-growing companies in the industry, with a strong presence across Asia and Europe. As we continue our exciting expansion into new international markets, we are seeking talented individuals who are passionate about joining us on this growth journey. This is an excellent opportunity to become a key member of our dynamic team and play an integral role in our rapid expansion!

POSITION OVERVIEW

Reporting to the Critical Services Manager, the Shift Manager is responsible for ensuring data center facilities' efficient and reliable operation. This position is responsible for managing the duty team, overseeing equipment inspections, analyzing system interfaces, and ensuring the accuracy of shift handovers. The Shift Manager also focuses on training, compliance with standard operating procedures, and effective incident management.

RESPONSIBILITIES

Team Ownership:

• Arrange and supervise the work of the entire shift team to ensure smooth operations.

Equipment and Data Review:

• Review facility equipment inspections conducted by the shift team and verify related operational data.
• Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.

Systems Analysis:

• Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data center management systems.
• Provide improvement suggestions for weak current and BMS systems.

Training and SOP Compliance:

• Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation.
• Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).

Incident Management:

• Record and analyze abnormal duty reports and the handling of abnormal situations.
• Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

CANDIDATE REQUIREMENTS:

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data center operations and maintenance technician.
• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data center.
• Possess fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility and attention to detail.
• Strong learning ability and motivation for self-improvement.
• Good team spirit and team management skills.
• Proficient in computer usage and operation.
• This is not a shift role, but occasionally out-of-hours response and coverage will be required.