Operations Quality Analyst

Celestica Inc.; Johor Bahru; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading company in Johor Bahru is seeking an Operations Quality Analyst to manage quality control processes and drive continuous improvement initiatives. The role demands strong analytical skills and a proactive approach to achieving key performance indicators. Candidates should possess a Bachelor's degree and relevant experience in the manufacturing sector, emphasizing quality tools and methods.

Qualifications

• 4-6 years of relevant experience in outgoing inspection or manufacturing.
• Strong knowledge of quality tools, ISO, and IPC standards.
• Proficiency with software used for generating and analyzing quality data.

Responsibilities

• Manage all quality excursions and monitor product quality.
• Support and apply quality control plans from NPI through mass production.
• Analyze and report on key quality KPIs for factory operations.

Skills

Quality Planning

Data Analysis

Customer Satisfaction

Continuous Improvement

Communication

Quality Control

Education

Bachelor's degree

Tools

Quality software tools

FMEA

SPC

8D methodology

Lean Kaizen principles

Job description

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Operations Quality Analyst

Date: Jul 2, 2025

As a Quality Analyst, you'll be at the forefront of our quality management efforts, covering Quality Planning/Prevention, Corrective Actions, and Continual Improvement. You'll work closely with the team to achieve key quality performance indicators (KPIs).

Detailed Description

• Manage all quality excursions, taking effective actions and following proper escalation procedures.
• Support and monitor product and material quality from New Product Introduction (NPI) through mass production, including First Article Inspection (FAI), Inspection Plans (IP), and Work Instructions (WI), while adhering to industry-specific protocols.
• Help develop quality control plans for materials, processes, and products.
• Analyze, monitor, and report on key quality KPIs for both internal factory operations and external customers. This includes metrics like Rolled First Pass Yield (RFPY), Out of Box Audit (OBA), Returned Material Authorization (RMA), Delivered Product Quality Level (DPQL), Customer Feedback, Line Reject Rate (LRR), Receiving Inspection Flag (RI Flag), and World Wide Quality Alerts (WWQA).
• Drive continuous improvement initiatives that benefit our customers, CLS, and suppliers.
• Draft internal quality system procedures, work instructions, and workmanship standards.
• Support audits (process, product, system, supplier, industry standards like ISO, compliance, and safety) and follow up on improvement actions.
• Track Engineering Changes (EC) and Supplier Process Change Notifications (SPCN) to ensure timely and accurate implementation of all changes, whether internal or external.
• Enhance quality skills and product knowledge through participation in training programs.
• Complete assigned tasks from your superior and contribute to our overall quality strategy deployment.
• 4-6 years of relevant experience in outgoing inspection or manufacturing.
• Preferably a Bachelor's degree or an equivalent combination of education and experience.
• Strong knowledge of quality tools, ISO, and IPC standards and processes.
• Proficiency with software used for generating, capturing, and presenting quality data in an understandable format.
• Solid understanding of manufacturing processes and quality tools such as FMEA, PMP, SPC, and 8D methodology.
• Familiarity with Six Sigma and Lean Kaizen principles.
• Understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery, and profitability.
• Ability to communicate effectively with a wide range of internal and external stakeholders.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.