Operations Manager, SEA

RS Components; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Manager for Southeast Asia. This pivotal role involves overseeing logistics operations, optimizing efficiency, and enhancing customer satisfaction across multiple markets. You will lead a dedicated team, ensuring compliance with trade regulations while driving continuous improvement initiatives. With a focus on cost management and performance optimization, you will collaborate with cross-functional teams to implement effective strategies. If you're passionate about logistics and operational excellence, this opportunity offers the chance to make a significant impact in a fast-paced environment.

Benefits

Health Insurance

Professional Development Opportunities

Flexible Working Hours

Employee Discounts

Team Building Activities

Qualifications

• 5+ years of logistics management experience in high-volume distribution.
• Strong analytical and problem-solving skills for operational excellence.

Responsibilities

• Oversee logistics operations and manage 3PL partners across SEA.
• Drive cost optimization and performance improvements in logistics.

Skills

Logistics Management

Supply Chain Planning

Data-Driven Decision Making

Analytical Skills

Leadership Skills

Problem Solving

Understanding of SEA Customs Regulations

Experience with Warehouse Management Systems

Lean Six Sigma Certification

Education

Bachelor's Degree

Lean Six Sigma or Project Management Certification

Tools

SAP

Warehouse Management Systems (WMS)

Transportation Management Systems (TMS)

Job description

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Are you ready to make a significant impact in the dynamic world of logistics and operations management?

As the Operations Manager SEA, you'll oversee logistics operations across three key SEA markets, managing all incoming shipments, warehousing activities, and transportation processes. Your goal will be to achieve SLA targets, enhance customer satisfaction, and drive cost, quality, and process improvements.

In this exciting role, you'll lead and motivate the SEA operations team, fostering a culture of continuous improvement to support strategic objectives in service, quality, and cost. You'll work closely with regional and global inventory teams, ensuring the effective implementation of inventory and S&OP strategies within the markets.

If you're passionate about logistics, team development, and operational excellence, this role is perfect for you!

What you will do in this role….

1. Outsourced Logistics Management:

• Oversee 3PL partners in warehousing and transportation.
• Develop strategies to optimize logistics efficiency.
• Ensure partners meet KPIs on cost, service quality, and delivery accuracy.
• Negotiate and manage contracts for competitive pricing and reliability.

Regional Warehousing & Transportation Oversight:

• Ensure effective warehouse management in Southeast Asia.
• Monitor and enhance transportation solutions.
• Implement SOPs for warehouse and transport operations.
• Drive improvements in warehousing and distribution efficiency.

Cost & Performance Optimization:

• Manage SEA logistics costs within budget.
• Benchmark costs and performance across providers and countries.
• Identify cost-saving initiatives while maintaining service excellence.
• Drive efficiency improvements and digitalization in logistics operations.
• Optimize inventory flow from distribution centers (DCs) to local networks.
• Coordinate shipping and delivery with suppliers.
• Implement and improve S&OP process for SEA markets.
• Negotiate freight strategy with transporters and forwarders.

Compliance & Risk Management:

• Ensure compliance with trade regulations, customs policies, and safety standards.
• Mitigate risks associated with supply chain disruptions and regulatory changes.
• Develop best practices for operational compliance and security.

Leadership & Collaboration:

• Lead and mentor regional logistics teams.
• Collaborate with cross-functional teams to support business growth.
• Develop training programs for logistics teams.
• Establish controls and reporting for high performance.

Environment, Health, Safety and Security:

• Ensure 3PL partners and facilities comply with Global EHS requirements.
• Assess security aspects of 3PL partners for product security in storage and transportation.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Good mix of logistics management and supply chain planning experiences
• Detail oriented, highly analytical & Data driven decision making, problem solving.
• Senior management level experience in managing time critical, high volume Distribution Centres
• Understanding of SEA Customs Regulations and Transportation Network
• Leadership skills to rectify any operational non-conformances.
• Ability to interpret business/supply chain forecasts and establish cost effective processes in Distribution Centres.
• Experience of working in a customer led service delivery organisation.
• Experience in the use and implementation of Warehouse Management Systems.
• Experience of working with SAP, WMS, TMS
• Knowledge of our external marketplace (customers, competitors & suppliers/ carriers).
• Experience of working within the Electronics, Industrial, Maintenance distribution industries as appropriate.
• Experience of working in a global matrix organization.
• Lean Six Sigma or project management certification (e.g., PMP, APICS) is a plus.
• Strong analytical, problem-solving, and decision-making skills.

At RS Group, we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, turning customer challenges into achievements.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

Together, we have one purpose: To make amazing happen for a better world – and have fun doing it.

It won’t always be easy, but we’ll make every day better. It’s in the DNA of our people to do the right thing and deliver brilliant results. We’ll invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an operations manager?
• How many years of people management experience do you have?
• How many years of project management experience do you have?
• How many years' experience do you have with forecasting for businesses?

Consumer Electronics Manufacturing 1,001-5,000 employees

RS Components and Allied Electronics are the trading brands of Electrocomponents plc, the world's leading high service distributor of electronics and maintenance products. With operations in 32 countries, we offer around 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping more than 46,000 parcels on the same day the orders are received. Our products, sourced from 2,500 leading suppliers, include electronics, automation and control, test and measurement, electrical and mechanical components.

RS Components and Allied Electronics are the trading brands of Electrocomponents plc, the world's leading high service distributor of electronics and maintenance products. With operations in 32 countries, we offer around 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping more than 46,000 parcels on the same day the orders are received. Our products, sourced from 2,500 leading suppliers, include electronics, automation and control, test and measurement, electrical and mechanical components.

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What can I earn as an Operations Manager