Operations Manager, Record to Report

Ab Electrolux; Petaling Jaya; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Join a forward-thinking global appliance company dedicated to shaping sustainable living. In this role, you will lead the Record to Report Team, ensuring operational excellence and compliance with financial standards. Your extensive experience in general ledger processes and team supervision will be pivotal in driving efficiency and quality. Collaborate with diverse stakeholders to implement process improvements and foster a culture of continuous learning and adaptability. This innovative firm values your contributions and offers a hybrid working arrangement, comprehensive medical coverage, and discounts on products, making it an exciting opportunity to elevate your career.

Benefits

Hybrid working arrangement

Discounts on Electrolux products

Medical coverage for employees and dependents

Dental benefits

Optical benefits

Qualifications

• Over 10 years of experience in finance and accounting.
• Experience supervising large teams and managing performance.
• Proficient in ERP implementation and transition projects.

Responsibilities

• Ensure timely delivery of R2R operational activities within SLAs.
• Lead a team to monitor processing accuracy and compliance.
• Engage stakeholders to resolve operational issues effectively.

Skills

General Ledger Processes

Statutory Reporting

Analytical Skills

Problem-Solving Skills

Communication Skills

Team Supervision

Process Improvement

Education

Degree in Accounting

ACCA Certification

CPA Certification

CIMA Certification

Tools

Microsoft Office

SAP

AARO Reporting

Job description

Power a world of ideas.

At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build the future home.

Operational Activities

• Ensure the daily operational activities for R2R are managed and delivered timely to the Location within the Service Level Agreements (SLAs). Operations include Journal processing, AARO reporting, Balance Sheet Account Reconciliation, and Compliance reporting, all aligned with corporate deadlines.
• Develop and maintain customer-focused relationships with key stakeholders. Collaborate to identify and implement business-adaptive processes ensuring core compliance.
• Balance customer-centric service delivery with core process compliance; act as a change management driver.
• Coach oneself and others through change by engaging in forums and transforming feedback into efficiencies and knowledge.
• Lead a team to monitor processing accuracy, timeliness, and compliance with accounting principles.
• Serve as the contact point for Locations regarding escalations in R2R operational activities, providing solutions promptly to resolve issues and meet service levels and quality standards.
• Ensure all team members comply with the Desktop Task Procedure (DTP).
• Ensure team members respond to queries and requirements from internal teams, Locations, and Auditors in accordance with SLA & KPIs.
• Monitor team performance via KPIs, continuously seeking improvements.
• Lead operational meetings, ensuring all action items are completed within deadlines.
• Coordinate with other streams for smooth integrated processes, ensuring quality deliverables.
• Drive and manage finance projects, working closely with IT, Process Teams, and Key Users to meet timelines and objectives.
• Co-drive process strategy and implement aligned decisions related to GFSS processes.
• Report operation status to management promptly and escalate when necessary.
• Ensure general ledger processes, controls, policies, and procedures comply with Electrolux standards.
• Seek continuous improvements in service efficiency and quality, driving country process harmonization for cost competitiveness.

People Supervision

• Monitor team performance, ensuring adherence to policies for authorizations, escalation, compliance, and tasks.
• Coach, motivate, and develop team members, including succession planning and discipline.
• Train new and existing team members through proper knowledge transfer, sharing resources, and best practices.
• Demonstrate leadership and work independently with minimal supervision.
• Manage staffing resources, including hiring, job rotation, and developing backup plans.

Stakeholder Engagement

• Build and sustain effective relationships with locations and cross-stream teams to deliver quality performance and best practices.
• Engage stakeholders to resolve operational issues.
• Represent the process with main stakeholders such as GPO, Transformation Owners, CI leads, and Business Analysts.

Process Improvement

• Review, sign off, and maintain accurate DTPs and reference materials.
• Identify and implement process improvements, simplifications, and standardizations.
• Prioritize areas for CI, optimization, and automation aligned with process vision and targets.

Others

• Perform any other duties as required by the Line Manager.

Who You Are

• Over 10 years of experience in general ledger month-end processes, statutory reporting, and related finance areas.
• Shared Services experience is advantageous.
• Experience supervising large teams.
• Strong technical, analytical, and problem-solving skills.
• Good managerial and communication skills (written and verbal).
• Ability to work effectively in a multicultural, dynamic environment with an adaptive attitude.
• Strong adaptability and ability to work under pressure with minimal supervision.
• Guided by best practices, management precedents, and professional standards.
• Relevant tertiary qualifications such as a Degree in Accounting or professional qualifications (e.g., ACCA, CPA, CIMA).
• Six Sigma or similar certifications are optional.
• Proficient in Microsoft Office and SAP.
• AARO Reporting experience is an advantage.
• Experience with ERP implementation and/or transition projects.
• Experience working within a multicultural, international environment.

Where You’ll Be

You will be based in our Petaling Jaya office, leading our Record to Report Team.

Benefit Highlights

• Hybrid working arrangement
• Discounts on Electrolux products and services
• Medical and hospitalization coverage for employees and dependents
• Dental and optical benefits

As part of the Electrolux Group, we invest in your development. Your career possibilities are limitless.

Find more on:

Electrolux Group
Electrolux Group LinkedIn
Electrolux APAC & MEA