Operations Manager

Rylex Logistics (M) Sdn Bhd; Shah Alam; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily logistics operations. In this dynamic role, you will lead a team of dispatchers, ensuring smooth operations while adhering to high standards. Your ability to manage staffing, monitor performance, and solve problems will be crucial in maintaining efficiency. The company promotes a flexible work culture that values creativity and recognizes quality work. If you thrive in a fast-paced environment and are ready to take on challenges, this opportunity could be the perfect fit for you.

Benefits

Flexible working hours

Recognition and rewards for quality work

Encouraging work culture

Qualifications

• At least 1 year of relevant work experience in logistics or supply chain.
• Proficiency in English and Bahasa Malaysia is required.

Responsibilities

• Manage daily operations and ensure adherence to SOPs.
• Recruit and oversee part-time dispatchers during peak seasons.
• Monitor performance and handle complaints effectively.

Skills

Leadership

Problem-solving

Communication

Logistics/Supply Chain Knowledge

Microsoft Office

Education

Diploma

Bachelor's Degree

Professional Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Responsibilities

• Adhere to and execute all required daily operation SOPs of the hub to the highest standards.
• Demonstrate excellent leadership traits by managing route leaders and dispatchers to ensure they perform all daily operations effectively.
• Oversee daily operations to ensure everything runs smoothly.
• Plan manpower based on forecasts and ensure proper staffing; responsible for recruiting part-time dispatchers during peak seasons.
• Ensure dispatchers' attendance and punctuality.
• Monitor dispatcher performance and carry out disciplinary actions when necessary.
• Control hub material inventory required for operations.
• Respond to complaints and inquiries promptly.
• Solve ad-hoc problems and provide effective, out-of-the-box solutions.

Job Requirements

• Candidate must possess at least a Diploma, Bachelor's Degree, or Professional Degree in any field.
• At least 1 year of relevant work experience, preferably in Logistics/Supply Chain or related fields.
• Proficiency in spoken and written English and Bahasa Malaysia.
• Familiarity with Microsoft Office (Word and Excel).
• Able to work extra hours if required.
• Ability to handle pressure and be up for challenges.
• Willingness to work 6 days a week.

Job Benefits

• Flexible working hours.
• A work culture that encourages speaking up and creativity.
• Recognition and rewards for quality work execution.