Operations Manager

The British International School of Kuala Lumpur Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

The British International School of Kuala Lumpur is seeking an Operations Manager to ensure efficient operations and compliance with legal standards. The role involves managing facilities, procurement, and health & safety to support the school's mission. Ideal candidates will hold a degree and have experience in leading teams, contributing to the improvement of school operations.

Qualifications

• Experience in leading multi-skilled teams.
• Understanding of school needs.
• Relevant professional qualifications.

Responsibilities

• Manage school operations efficiently and comply with legal standards.
• Oversee procurement and facilities management.
• Ensure safety and operational compliance.

Skills

Leadership

Procurement Management

Facilities Management

Health & Safety Compliance

Education

Degree or Professional Diploma

Job description

Location : British International School of Kuala Lumpur

Job Title : Operations Manager

Job Purpose : To ensure that the school’s operations (as outlined below) are run efficiently, cost effectively and are legally compliant

Direct Reports :

· Facilities (led by the Facilities Manager)

· External Providers (Caterers, Security team, Cleaners, Transportation)

· Service and Procurement teams

Other Key Relationship

Business Growth & Reputation

· Child Protection is seen as the driver in all business activities

· All aspects of the school operate in a safe and orderly manner

· The school operations (including contractors) and facilities support the mission and vision of the school
within the NAE Commitment

· There is a culture of on-going improvement in all areas of the school’s operations

· Children are safe within the school environment, as well as when off- site

· Staff understanding of procedures relevant to them

· All adults on site know how to report concerns about child welfare or safety

· The school is over subscribed and PSS surveys continue to improve

Functional Leadership

· Ensure that that the business operations of the school fit within the operations of a school

· Ensure that there are policies in place to frame all aspects of development within the key areas

· Procurement operations support the needs of school staff and deliver value for money

· All operations support the learning and operation of the school

· The school is clean, safe and welcoming

· Partner providers ensure the delivery of appropriate services at a competitive price

· Follow up on school licenses, all school contracts including admissions contracts and any legal issue relating
to the operations of the school

· Follow up on all matters relating to school insurances

· Liaise with relevant local authorities (department of education, general visits by local authorities, reports to
local authorities when required) on all matters relating to school’s operations

· Policies are available to relevant staff

· The school functions within its planned budget

· SES and PSS surveys give positive feedback on the provision in all sections

· The school exceeds all local and NAE audit requirements on safety and building compliance

· PSS surveys on services provided by partners is positive

· Feedback form partner providers is positive and we develop long term relationships

· Legal issues and insurance are up-to-date and appropriate

· School is compliant and acts in line with relevant local authorities

· Operational Expertise & Resource Management

· Understand the needs of the school in relation to core areas of procurement, facilities, H&S and other
operations

· Manage all commercial contracts with Partner Provider companies

· The facilities, procurement, H&S and other operations meet the needs to the school

· Contracts are legally sound and commercially appropriate

Facilities

· Ensure that there are policies in place to frame all aspects of development within the key areas

· The school is clean, safe and welcoming

· Partner providers ensure the delivery of appropriate services at a competitive price

· Running daily checks i.e. health and safety, maintenance and security;

· Liaising with Facilities Manager to ensure the campus is maintained at a high standard

· Keeping up to date and accurate records of maintenance and order requests

· Ensure the smooth running of the campus office area in terms of monitoring services and specific assigned
jobs are being executed efficiently and effectively by the admin and support staff;

· Oversee and be responsible for the organisation of support staffs (cleaners, guards, maintenance staffs) for
any school and public performances at campus;

· Policies are available to relevant staff

· The school functions within its planned budget

· SES and PSS surveys give positive feedback on the provision of Facilities

· The school exceeds all local and NAE audit requirements on safety and building compliance

· PSS surveys on services provided by partners is positive

· Feedback form partner providers is positive and we develop long term relationships

Procurement & Resource Management

· Procurement operations support the needs of school staff and deliver value for money and in accordance
with Procurement Policy;

· Understand the needs of the school in relation to core areas of procurement, facilities and operations;

· Manage all commercial contracts with Partner Provider companies;

· Coordinate with Bus Service Company, Catering Company to ensure a smooth operation of school services;

· Liaise with HR Department regarding H&S training for 3rd parties

· The facilities, procurement and operations meet the needs to the school;

· SES and PSS surveys give positive feedback on the provision of Services;

· H&S report for 3rd party staffs;

· Contracts are legally sound and commercially appropriate;

Developing Talent

· Ensure team members have appropriate summaries of their job functions

· Use the APR to manage the performance of all team members

· The team develops to support the needs of the growing school

· Partner providers understand the changing needs of the school and its community

· Staff understand their roles and have opportunities to develop within them

· Needs of the school are well- supported

· Staff turnover is on the average for the school

· SES survey results indicate highlevels of staff engagement

Personal Specifications – Skills Knowledge and Experience

· Degree or Professional Diploma

· Understanding of the needs of a school

· Experience of leading complex multi skilled teams

· Relevant Professional Qualifications

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an operations manager? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

The British International School of Kuala Lumpur (BSKL) is one of the leading international schools in Kuala Lumpur offering contemporary British international education to students from Pre-Nursery through to Sixth Form.

The school has three visually arresting campuses - Lower, Junior and Secondary - providing a range of excellent learning environments. BSKL has been graded as excellent in all areas of educational provision by the Independent Schools Inspectorate, and is a member of Nord Anglia Education offering numerous opportunities for professional growth.

The British International School of Kuala Lumpur (BSKL) is one of the leading international schools in Kuala Lumpur offering contemporary British international education to students from Pre-Nursery through to Sixth Form.

The school has three visually arresting campuses - Lower, Junior and Secondary - providing a range of excellent learning environments. BSKL has been graded as excellent in all areas of educational provision by the Independent Schools Inspectorate, and is a member of Nord Anglia Education offering numerous opportunities for professional growth.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Operations Manager