Operations Manager

Tri Wire Technology Sdn. Bhd.; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the cable and wire industry is seeking an Operations & Business Support Manager to oversee its operational ecosystem. This pivotal role encompasses management across production, logistics, HR, and finance, emphasizing continuous improvement and compliance. The ideal candidate will possess extensive experience in operations management within the manufacturing sector, particularly in cable and wire, and be proficient in multiple languages to engage effectively with diverse stakeholders.

Qualifications

• Proven work experience as Operations Manager or similar role in Manufacturing.
• Experience in the cable and wire industry.
• Familiarity with business and financial principles.

Responsibilities

• Oversee daily operations across all departments including Production and Supply Chain.
• Prepare, manage, and monitor the OPEX budget.
• Coordinate with finance and management for CAPEX projects.

Skills

Leadership ability

Excellent communication skills

Organizational effectiveness

Education

Degree or Master in Business, Operations Management, Engineering, Manufacturing or related field

Job description

The Operations & Business Support Manager is responsible for overseeing the entire operational ecosystem of the company, including production, supply chain, warehouse, HR & administration, facility maintenance, and factory performance. In addition, this role supports sales functions, manages OPEX and CAPEX planning, and ensures continuous improvement, compliance, and cost efficiency across departments.

Key Responsibilities

1. Operations Management

Position Summary

The Operations & Business Support Manager is responsible for overseeing the entire operational ecosystem of the company, including production, supply chain, warehouse, HR & administration, facility maintenance, and factory performance. In addition, this role supports sales functions, manages OPEX and CAPEX planning, and ensures continuous improvement, compliance, and cost efficiency across departments.

Key Responsibilities

1. Operations Management

· Oversee daily operations across all departments including Production, HR & Admin, Supply Chain, Procurement, Warehouse, Logistics, and Maintenance.

· Ensure smooth integration of operational activities to support production targets and delivery timelines.

· Drive cross-functional coordination and implementation of lean manufacturing and 5S practices.

· Monitor and improve operational KPIs including efficiency, productivity, cost, and delivery performance.

· Ensure all processes comply with safety, health, environmental, and legal standards (JTK, JPP, DOE, etc.).

· Supervise facility and equipment maintenance to prevent downtime and ensure smooth operations.

· Lead and report on renovation projects, equipment installations, and factory setup progress.

2. OPEX & CAPEX Planning

· Prepare, manage, and monitor the Operating Expenditure (OPEX) budget to control costs effectively across departments.

· Plan and oversee Capital Expenditure (CAPEX) projects including acquisition of machinery, infrastructure upgrades, and expansion initiatives.

· Perform ROI analysis and cost-justification for major purchases or investments.

· Work with finance and top management to align expenditure with company goals and available funding.

3. Sales Support & Business Development

· Collaborate with the sales and marketing team to align operational readiness with customer requirements and market demand.

· Participate in customer engagement activities such as factory visits, audits, and technical discussions.

· Support in capacity planning and delivery commitment based on sales forecasts.

· Coordinate with planning and production to ensure timely fulfillment of orders and customer satisfaction.

4. People Leadership & HR Oversight

· Lead and supervise departmental staff to achieve operational excellence.

· Manage recruitment, onboarding, performance appraisals, and development programs in coordination with HR.

· Promote a high-performance culture through coaching, recognition, and corrective action when necessary.

· Ensure smooth coordination with HR & Admin team to comply with labor laws and internal policies.

5. Inventory, Procurement & Cost Control

· Monitor raw material procurement, vendor management, inventory control, and warehouse efficiency.

· Ensure accurate record keeping and periodic stock counts.

· Identify opportunities to reduce cost without compromising quality or performance.

· Maintain optimal stock levels to support production and prevent material shortages.

6. Quality, Compliance & Continuous Improvement

· Implement and monitor quality assurance programs in alignment with ISO 9001, ISO 14001, and IATF 16949 standards.

· Coordinate with engineering and quality teams to resolve non-conformities and implement corrective actions.

· Lead continuous improvement initiatives to optimize productivity, quality, and cost across all departments.

7. Reporting & Communication

· Submit weekly operational performance reports to the Executive Director.

· Prepare monthly review presentations for management covering production, sales support, expenditure tracking (OPEX/CAPEX), and overall performance.

· Communicate clearly and timely with all departments and external stakeholders.

Other Duties

Undertake any other responsibilities or assignments given by top management to support the company’s mission and strategic direction.

Qualifications and Experience

• Proven work experience as Operations Manager or similar role in Manufacturing

• Experienced in the cable and wire industry

• Knowledge of organizational effectiveness and operations management

• Familiarity with business and financial principles

• Excellent communication skills

• Proficiency in Mandarin, English and Bahasa Malaysia. We are seeking candidates proficient inMandarin to effectivelycommunicate with Mandarin-speakingclients

• Leadership ability

• Degree or Master in Business, Operations Management, Engineering, Manufacturing or related field

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Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as an operations manager? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a manager / team lead? How many years' experience do you have with forecasting for businesses? Which of the following languages are you fluent in? How would you rate your English language skills? Are you willing to undergo a pre-employment background check?

What can I earn as an Operations Manager