Operations Executive

Tiong Nam Logistics Holdings Berhad; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Shah Alam is looking for a candidate to perform operational duties including coordinating transport activities, resolving customer complaints, and preparing reports. The ideal candidate should have a diploma or degree in logistics and 1-2 years of experience in the field, along with strong communication and problem-solving skills. Opportunities for career growth and comprehensive training are offered.

Benefits

Career growth opportunities

Comprehensive training

Medical and insurance coverage

Supportive work environment

Qualifications

• 1-2 years of working experience in logistics or transportation.
• Strong coordination and problem-solving skills.
• Able to work independently with minimal supervision.

Responsibilities

• Coordinate transport activities and liaise with drivers and warehouse teams.
• Resolve operational issues affecting customer satisfaction.
• Prepare monthly reports on fleet utilization and performance.

Skills

Coordination

Problem-solving

Communication

Proficiency in Microsoft Office

Education

Diploma or Bachelor’s Degree in Logistics or related field

Job description

Job Responsibility

• Perform daily operational duties such as coordinating transport activities, liaising with drivers, warehouse teams, and third-party logistics partners to ensure smooth loading, transit, and delivery.
• Handle operational issues affecting customer satisfaction and work closely with the Customer Service team to resolve complaints efficiently.
• Prepare monthly reports related to fleet utilization, driver performance, and other logistics metrics.
• Provide backup support to colleagues when required to ensure seamless operations.
• Ensure compliance with company policies, safety regulations, and standard operating procedures in all logistics activities.
  
  

Â

Job Requirements

• Diploma or Bachelorâs Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 1â2 years of working experience in logistics, transportation, or warehouse operations (fresh graduates may be considered).
• Strong coordination, problem-solving, and communication skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Able to work independently with minimal supervision and handle multiple tasks in a fast-paced environment.
• Willing to work flexible hours when required.
  
  

Â

Â

Job Benefits

• Career growth opportunities within a leading logistics group
• Comprehensive training and skill development programs
• Supportive and collaborative work environment
• Staff welfare programs and annual company events
• Medical and insurance coverage