Operations Executive

EMAX Beauté International Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company focused on beauty operations in Kuala Lumpur is looking for an Operations Support Coordinator. This entry-level role involves coordinating daily operations, supporting outlets, conducting audits, and improving processes in collaboration with cross-functional teams. Candidates with a diploma/degree in business or operations and strong organizational, problem-solving, and communication skills are encouraged to apply. Fresh graduates are welcome to join a team that values detail-oriented and proactive individuals.

Qualifications

• Recent graduates welcomed, with 0-2 years of experience.
• Strong organizational and problem-solving skills.
• Good communication and ability to work in teams.

Responsibilities

• Coordinate daily operations across outlets and HQ.
• Provide first-level support for outlet operational issues.
• Assist in monthly stock counts and resolve discrepancies.
• Conduct outlet audits to ensure compliance with standards.
• Identify operational gaps and propose improvements.

Skills

Organizational skills

Problem-solving skills

Communication skills

Teamwork ability

Detail-oriented

Proactive attitude

Customer-focused mindset

Education

Diploma/Degree in Business, Operations, or related field

Job description

Key Responsibilities

• Operational Support
• Coordinate daily operations across outlets and HQ.
• Provide first-level support for outlet operational issues, including queries and resolutions.
• Track and update operational records, reports, and memos.
• Assist in monitoring compliance with SOPs and service standards.
• Inventory & Outlet Audit
• Assist in monthly stock counts and resolve discrepancies with outlets.
• Conduct outlet audits to ensure compliance with SOPs, service quality, stock handling, and customer care standards.
• Document audit findings, follow up with outlet teams, and report outcomes to HQ.
• Process Improvement
• Identify operational gaps and propose improvements for efficiency.
• Assist in documenting and updating SOPs for outlet teams.
• Work with cross-functional teams (Sales, IT, HR, Supply Chain, Warehouse) to streamline processes.
  
  

Qualifications & Experience

• Diploma/Degree in Business, Operations, or related field
• 0–2 years of experience (fresh grads welcome)
• Strong organizational and problem-solving skills
• Good communication and teamwork ability
  
  

Skills & Attributes

• Detail-oriented with strong follow-up
• Proactive and eager to learn
• Independent yet team player
• Customer-focused mindset