Operations Coordinator - JB (6-Months Contract)

Adecco; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading staffing expert is seeking an Operations Coordinator for a 6-month contract in Johor Bahru. The role involves managing office operations, assisting with partner acquisition, and hosting training sessions. Ideal candidates should have a degree, 2+ years of experience, and strong communication skills to effectively work with both internal and external stakeholders.

Qualifications

• Degree certification or equivalent required.
• Minimum 2 years of experience in business and/or tech company.
• Fluency in spoken and written English and Malay.

Responsibilities

• Maintain a clean and safe office environment.
• Manage partners recruitment and handle issues.
• Assist with administrative tasks and other duties.

Skills

Communication skills

Customer service skills

Team player

Proactive

Attention to detail

Education

Degree certification or equivalent

Tools

Microsoft Office

Job description

Operations Coordinator - JB (6-Months Contract)

Operation: Maintain a clean and safe office environment, attends enquiries from drivers & delivery partners, handhold drivers & delivery partners on registration matters, handle escalated driver & delivery partners' issues, ensuring any outstanding issues are resolved in a timely manner, and work closely with Drivers Centre Teams in other cities and functional departments.

Partners acquisition: Managing and understanding acquisition data and dashboards, assisting with partners recruitment process, and ensuring proper follow up of leads and driver & delivery partner's concerns are addressed.

Training and development: Host engagement events with newly acquired partners, product knowledge sharing, troubleshooting issues, achieve product cross-selling effects, and greet and meet all internal and external stakeholders with friendly disposition & professionalism.

Continuous improvement: Provide periodic feedback to the team, and work hand in hand with the team to ensure targets are met.

Administrative tasks: Assist with administrative tasks and any other duties delegated by the team.

The Must-Haves:

Academic - Degree certification or equivalent required.

Minimum 2 years of experience in business and/or tech company

Good communication skills - Fluency in spoken and written English and Malay. Can communicate well with both internal and external stakeholders.

Customer service skills - Proven front desk or client-facing working experiences in a similar role.

Team player - Friendly, helpful disposition and able to interact with fellow colleagues.

Thrives in dynamic & fast-paced environments - Adapt to new changes, manage multiple tasks/projects simultaneously, able to work overtime and travel if needed.

Proactive - Highly driven, independent, able to multitask and work under pressure.

Initiator - Good initiator & pro-active attitude to pre-empt & address issues.

Attentive to detail and accuracy.

Proficient with Microsoft Office software, IT savvy & AI friendly

Duration of the Assignment: 6 months.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Are you available for short term contract work? How much notice are you required to give your current employer?

Human Resources & Recruitment 101-1,000 employees

We’re the world’s leading staffing expert. With over 5,200 branches and more than 34,000 passionate full-time employees globally. Each and every one of them is here to help you hire great people and find awesome jobs.

Our consultants are local Malaysians at heart. They understand the people, and they understand the market. When they’re not busy connecting jobs with people and people with jobs, they can be found exploring Malaysia and doing the things we Malaysians love to do.

We’re the world’s leading staffing expert. With over 5,200 branches and more than 34,000 passionate full-time employees globally. Each and every one of them is here to help you hire great people and find awesome jobs.

Our consultants are local Malaysians at heart. They understand the people, and they understand the market. When they’re not busy connecting jobs with people and people with jobs, they can be found exploring Malaysia and doing the things we Malaysians love to do.

What can I earn as an Operations Coordinator