Operations Coordinator

Doka GmbH; Port Klang, Local Authority Kulim Hi-Tech Industrial Park; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Coordinator to manage logistics and material processes in a dynamic environment. This role involves overseeing shipments, coordinating with multiple departments, and ensuring customer satisfaction through effective communication. The ideal candidate will thrive in a collaborative culture and enjoy a variety of warehouse activities. With a focus on innovation and quality, the company provides a supportive work environment with opportunities for professional growth and work-life balance initiatives. Join a team that values your contributions and fosters your career advancement.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Collaborative work culture

Work-life balance initiatives

Qualifications

• Experience with ERP systems and freight management is essential.
• Good knowledge of English or commitment to learn is required.

Responsibilities

• Manage paperwork and processes around material shipment and returns.
• Coordinate with various departments to meet customer needs.
• Oversee material receipts and customer deliveries in the warehouse.

Skills

Freight Management

ERP Systems

Warehouse Management

Team Collaboration

Communication Skills

Education

Compulsory Education/Apprenticeship

Tools

Discos ERP System

Job description

MFE Formwork Technology Sdn Bhd is a leading provider of formwork solutions in the engineering industry. With a strong focus on innovation and customer satisfaction, we have built a reputation for delivering high-quality products and services. Our team of dedicated professionals is passionate about creating innovative solutions that help our clients succeed.

Job Description

Key Responsibilities:

1. Manage together with the MFE Operations team in Port Klang all paperwork and Discos processes around material shipment and return processing.
2. Responsible for implementation, respect, and control of all operations (commercial office, yard, logistic & supply) processes for AT-PAC within the Setup of MFE Malaysia.
3. Connect on a daily basis with all levels of staff in all departments with ATPAC (Sales, Engineering, Operations) and Yard personnel to ensure customer needs are met.
4. Communicate with customers/sales personnel regarding product availability, delivery dates, order cancellations, and order status.
5. Operative capacity planning with the MFE Operations team for inbound and outbound shipping.
6. Coordination and oversight of material receipts in the warehouse, storage of material, customer deliveries, customer returns, and reconditioning of formwork (4-eyes principle) as per the internally defined rules and proceedings.
7. Manage and maintain all aspects of customer accounts and the order process (order placement, order entry, follow-up, price verification, and product inquiries).
8. Management of back order process.
9. Freight organization from/to AT-PAC Malaysia customers.
10. Work closely with the Corporate Supply Chain team on the material import process for shipments coming from outside Malaysia.
11. Prepare and run all operative Discos related month-end closing activities in Discos at the Discos Client ATPAC Malaysia (including invoice closing, purchase order review and reconciliation, negative inventories, calculation of depreciation, calculation of rental inventory valuation).
12. Act as contact person during month closing activities with the AT-PAC Regional Operations Manager and Doka Malaysia Finance department.
13. Key User in the branch for in-house ERP system (Discos) for ATPAC Malaysia.
14. Preparation of stocktaking and execution with the branch’s Operations Manager.

Qualifications

Experience/Licence/Certification:

1. Completed compulsory education/apprenticeship.
2. Experience with any kind of ERP system.
3. Practical experience in freight management including international sea freight.
4. Experience in Yard Management is an advantage.
5. Enjoy a variety of warehouse activities.
6. Reliable team player combined with a high degree of working willingness.
7. Good knowledge of spoken and written Swedish and/or English, or commitment to learn the language.

Additional Information

At MFE Formwork Technology Sdn Bhd, we are committed to providing a supportive and rewarding work environment. You can expect:

- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Collaborative and innovative work culture
- Work-life balance initiatives