Operations Business Coordinator

BDP International; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global logistics company is seeking a Control Tower Operations Business Coordinator to optimize supply chain operations in Kuala Lumpur. The role involves planning transportation logistics, handling communications with various stakeholders, and addressing supply chain disruptions. Ideal candidates will possess a bachelor's degree and have a minimum of three years' experience in transportation coordination, with strong skills in communication, particularly in Mandarin.

Qualifications

• Minimum 3 years of transportation analyst/coordination experience.
• Knowledge of Dangerous Good handling is an advantage.
• Demonstration of business acumen required.

Responsibilities

• Execute freight transport, load, and consolidation planning.
• Proactively identify and resolve disruptions in the supply chain.
• Act as point of contact for freight transport-related communication.

Skills

Operational knowledge of SEA and AIR

Strong interpersonal skills

Excellent written and verbal communication skills

Ability to communicate in Chinese (Mandarin)

Prioritization of tasks

Multicultural environment performance

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

I. Company Summary:

BridgeNet Solutions, a proud member of PSA Group, has been at the forefront of digital logistics

since 2001. Specializing in comprehensive 4PL solutions, BridgeNet helps clients optimize their

supply chains to achieve strategic goals. Serving a diverse clientele that includes Fortune 500 and

Global 2000 companies, the firm manages over $5.4 billion in annual logistics spend,

demonstrating its capability to navigate and enhance complex global logistics networks.

II. Job Summary:

BridgeNet Solutions is acting as the 4PL provider for a global client. Control Towers are

regional hubs that direct operational activities and provide visibility to the client. As the Control

Tower Operations Business Coordinator, you will play a critical part in the tactical execution of

the 4PL solution by planning transportation, monitoring exceptions, and communicating with

internal and external stakeholders. This role provides the opportunity to make a clear impact on

BridgeNet’s success through its importance as the first line of defense for transportation

execution.

III. Essential Functions: (Primary)

• Execute freight transport, load, and consolidation planning

• Execute 3PL nominations and booking process for all MOT’s

• Proactively identify and resolve disruptions or delays in the supply chain, working with 3PL

providers, internal teams, and vendors to mitigate issues.

• Act as the point of contact for freight transport related communication with vendors,

4PL customer, and 3PL’s.

• Provide solutions to shipment specific questions and inquiries to client with options

• Monitor and follow up on non-compliant or missing communication events

• Other functions as assigned by superiors within scope

IV. Job Specifications:

Knowledge and Skills:

• Operational knowledge of both SEA and AIR with added knowledge of Dangerous Good

handling is an advantage

• Strong interpersonal skills and worked with APAC environmental

• Industry experience, worked in 4PL or 3PL in prior

• Sound understanding of a service organization

• Excellent written and verbal communication skills

• Ability to communicate in Chinese (Mandarin) is essential.

• Ability to prioritize tasks in order to achieve objectives

• Ability to perform in a multicultural matrix environment

• Microsoft Office, Word, Excel and PowerPoint

Education:

• Bachelor’s degree

• Minimum of 3 years of transportation analyst/coordination experience

• Demonstration of business acumen required

Travel/Meeting Requirements

• Travel is expected to be less than 5%

• Meetings and conference calls may be required outside of normal business hours to allow

for global participation.