Operational Support Executive

FIDES IMPERIUM TRUSTEE BERHAD; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in financial services is seeking an Operational Support Executive in Bayan Lepas, Penang. The role involves managing daily operations, client interactions, and administrative support tasks. Candidates should hold a relevant degree and possess strong communication skills in English, Bahasa Malaysia, and Mandarin. Fresh graduates are welcome to apply.

Qualifications

• Minimum of 2 years of experiences in business operations or administrative role.
• Experience in the trustee, legal or financial services industry is an advantage.
• High level of integrity and professionalism.

Responsibilities

• Streamline and optimize day-to-day operational activities.
• Manage and maintain company records and documentation.
• Assist in identifying and developing new business opportunities.

Skills

Analytical skills

Problem solving

Organizational skills

Proficiency in English

Proficiency in Bahasa Malaysia

Proficiency in Mandarin

Teamwork

Self-motivation

Education

Diploma or Bachelor's degree in Business Management

Related field in Finance, Banking, Insurance or Law

Tools

Microsoft Office suites

Job description

We are currently seeking highly motivated individual to join our team as Operational Support Executive. This position will be responsible for different tasks related to the operations of the business.

Responsibilities

• Streamline and optimize day-to-day operational activities and administrative support to ensure efficiency and effectiveness.
• Manage and maintain company records, client files, and operational documentation.
• Coordinate scheduling, meetings, maintain records and follow-ups for the operations and management teams.
• Collaborate with cross-functional teams to streamline process and reporting.
• Assist in identifying and developing new business opportunities.
• Liaise with existing and potential clients and partners.
• Assist in the preparation of proposals and presentations.
• Manage client onboarding, information updates, record keeping and continuous service excellence.
• Assist in creating marketing materials and support event coordination.

Qualifications

• Diploma or Bachelor's degree in Business Management, Administration or related field in Finance, Banking, Insurance or Law.
• Minimum of 2 years of experiences in business operations or administrative role.
• Experienced within the trustee, legal or financial services industry will be an advantage.
• Excellent command of spoken and written English, Bahasa Malaysia and Mandarin.
• Proficient in Microsoft Office suites.
• Excellent analytical, problem solving and organizational skills.
• Possess positive attitude, proactive, dynamic and self-motivated in handling challenges.
• Able to work independently as well as in a team-oriented environment.
• Ability to handle multiple tasks and prioritize effectively.
• High level of integrity and professionalism in handling confidential matters.

Fresh graduates are also encouraged to apply.