Operational Quality Manager

Haleon; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global consumer health company is seeking an Operational Quality Manager in Kuala Lumpur. You will oversee and improve the Quality Management System, ensuring compliance with regulatory standards and enhancing process efficiency. The ideal candidate will have a Bachelor's degree in Pharmacy or a related field, with at least 6 years of experience in the pharmaceutical sector, demonstrating strong interpersonal and problem-solving skills. This role offers a unique opportunity for career progression within a company committed to better everyday health.

Qualifications

• Minimum 6 years of Manufacturing/Quality experience in the pharmaceutical industry.
• Experience applying Quality Management Systems in manufacturing, warehousing, and distribution.
• Thorough knowledge of GMP and GLP.

Responsibilities

• Manage the Haleon Quality Management System in the local region.
• Lead quality management activities including product incident management and internal audits.
• Ensure compliance with regulatory and customer expectations.

Skills

Interpersonal skills

Problem-solving skills

Communication skills

Education

Bachelor’s Degree in Pharmacy, Science, or Engineering

Job description

Are you a Manufacturing Professional looking for a challenging opportunity to drive Quality Management System improvement and simplification for your local region while working with Quality Lead across the globe? If so, this could be a great position to explore.

As an Operational Quality Manager/Lead, you will be responsible for ensuring effective Regional oversight of the Haleon Quality Management System (HQS) in your local region to meet both regulatory and customer expectations. This includes harmonizing the quality standards and simplifying processes while driving both compliance and efficiency.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include:

• Authorized Person (AP) for CHQSC Kuala Lumpur, performing tasks relevant to batch release, including approval of batches in MERPs, preparation of CoA, and retain sample review for products manufactured or packed in CHQSC KL, in accordance with regulatory and GMP requirements.
• Coordinating Product Incident Management (PIRC/Recall), Product Complaint handling, Periodic Product Review at the site, and monitoring/reporting KPI related to OQ section weekly and monthly.
• Leading deviation management improvements as site deviation management champion, facilitating online problem solving, conducting investigations with cross-functional departments, and providing batch disposition for release after reviewing deviation reports.
• Revising SOPs related to the OQ section in accordance with Haleon Quality System (HQS) and Regulatory requirements.
• Assisting the site in preparing for audits, including external/regulatory audits.
• Conducting internal audits as required.
• Leading the OQ oversight team to ensure shift-based oversight of facilities, equipment, and personnel for compliance in real-time.
• Conducting GMP and Quality/SOP training.
• Performing other duties as assigned by the Site Quality Head, such as department OPEX & CAPEX.
• Overseeing validation and qualifications processes.

Why you?

Basic Qualifications:

• Bachelor’s Degree in Pharmacy, Science, Engineering, or equivalent knowledge/experience in GMP in the pharmaceutical environment.
• Minimum 6 years of Manufacturing/Quality experience in the pharmaceutical industry.
• Experience applying Quality Management Systems in manufacturing, warehousing, and distribution.

Preferred Qualifications:

• Ability to work independently and prioritize workload.
• Excellent communication skills, both oral and written.
• Strong interpersonal skills to enable and drive change.
• Problem-solving skills.
• Experience working with multi-functional teams.
• Technical knowledge in manufacturing and packaging processes.
• Thorough knowledge of GMP and GLP.
• Skills in auditing and report writing.

Why Haleon?

We are a global consumer health company committed to better everyday health with humanity. Since becoming the first truly global, standalone consumer health company in July 2022, we focus on our core values and behaviours to deliver impact and grow together.

• Consumer first, always
• Collaborate for impact
• Unlock value, at pace
• Grow myself and others

Join us. Discover what life at Haleon is really like at www.haleon.com/careers.

We embrace diversity and inclusion, creating an environment where everyone can belong and thrive. We support flexible working arrangements and are committed to equal opportunity employment.