Operational Excellence, Project Management - SPX Express

Shopee; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in e-commerce seeks to enhance its delivery operations in Malaysia by hiring an Operations Improvement Specialist. The role involves identifying operational gaps, designing initiatives, and using data analytics to drive improvements. The ideal candidate will have a strong analytical background and relevant education, along with excellent communication skills for engaging with senior management.

Qualifications

• Candidates must possess at least Bachelor’s Degree in any relevant field (eg. Business, Engineering, Supply Chain)
• Strong analytical mindset and be comfortable working with data
• Well-developed interpersonal and communication skills, attentive to details and adaptable to changes

Responsibilities

• Identify operational gaps and improvement opportunities for delivery operations
• Design and manage initiatives for implementation across hubs in Malaysia
• Analyse data and prepare reports for senior management

Skills

Analytical mindset

Interpersonal skills

Communication skills

Attention to detail

Education

Bachelor’s Degree in relevant field

Job description

Job Description

• Identify key operational gaps / improvement opportunities for SPX Xpress' delivery operations (eg. productivity, average delivery times)
• Design and project manage initiatives to be implemented across all the hubs in Malaysia
• Analyse data and results, identify opportunities for improvement
• Develop dashboards and tools as required
• Prepare proposals and reports for presentation to senior management
  
  

Requirements

• Candidates must possess at least Bachelor’s Degree in any relevant field (eg. Business, Engineering, Supply Chain)
• Strong analytical mindset and be comfortable working with data
• Well-developed interpersonal and communication skills, attentive to details and adaptable to changes
• Preferably familiar with the last mile delivery process
• Advantage if willing to travel to hubs within Malaysia