Operation & Maintenance Admin

Solarvest; Bukit Mertajam; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading company in renewable energy is seeking a Customer Service Assistant in Bukit Mertajam. The role involves supporting the Customer Service Engineer, preparing reports, maintaining documentation, and assisting with vendor registration. Ideal candidates will have a diploma in Business Administration, proficiency in Microsoft Office, and a positive attitude.

Qualifications

• Diploma in Business Administration or Office Management required.
• Proficient in Microsoft Office Suite and Microsoft 365 Apps.
• Experience in office work and administration.

Responsibilities

• Prepare and update client-specific guidelines and documentation.
• Maintain internal databases and tracking systems for maintenance schedules.
• Assist with vendor registration processes for clients.

Skills

Multi-tasking

Attention to detail

Positive attitude

Education

Diploma in Business Administration

Diploma in Office Management

Tools

Microsoft Office Suite

Microsoft 365 Apps

Job description

• Support the Customer Service Engineer with monthly performance report preparation and data validation.
• Prepare and update client-specific guidelines and documentation for reference purposes, ensuring accuracy and easy access for clients and internal teams.
• Maintain and update internal databases and tracking systems related to maintenance schedules, and system performance, ensuring all scheduled maintenance tasks are logged, and no maintenance work is overlooked to avoid delays in required maintenance activities.
• Assist with performance checking by providing daily performance data to the Customer Service Engineer.
• To assist with vendor registration processes required by clients, including the preparation and submission of company profiles, certificates, bank details, and any supporting documents needed to register as an approved vendor or service provider.
• Perform ad-hoc duties such as detailed performance report preparation, process improvements, and cross-departmental coordination as assigned.

• Diploma in Business Administration, Office Management, or a related field
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experienced in using Apps in Microsoft 365 such as Sharepoint, Forms, Power Automate will be an added advantage
• Hands‐on experience in office work, admin and filling
• Ability to multi‐tasks and prioritize workload while delivering high accuracy/quality works
• Positive attitude, independent and fast learner